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Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
Services for Technology Vendors
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
About Marisela Lewis
Executive Director, Client Experience
Marisela leads the client experience to enhance every interaction to realize value with Ventana Research, now part of ISG. Mari manages the client processes and success team that is focused on ensuring every engagement of the firm’s products is optimized to meet and exceed the value expected. She has contributed to our client's success for over fifteen years. Mari is an expert in applying technology like HubSpot, Microsoft Teams and salesforce.com for best-in-class client experience processes. Before Ventana Research, Mari worked in design, customer service and operations along with volunteer work for Big Brothers, Big Sisters. She is passionate about being creative and works passionately at everything she does. She has a degree in Visual Communications from F.I.D.M., San Francisco.