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            Services for Organizations

            Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection

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              We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

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                  Digital Operations

                  Quote.svg

                  Through 2026, the application of GenAI with digital operations will enable a new machine-driven method for engagement with operations teams.
                  Mark Smith

                  Mark Smith

                  Partner
                  Head of Software Research

                  Enable effective digital oversight

                  Our expertise comes from our research that is not found anywhere else in the industry. It can help you make Digital Operations impactful to your enterprise. Consider these insights as you look to assess and improve your Digital Operations efforts.

                  Definition

                  Digital Operations is the ability to manage processes that operate technologically in the enterprise and have the intelligence and operations to support the digital workplace and the modernization desired.

                  Research Fact

                  While all enterprises are using a portfolio of digital technologies, less than a third are equipped with the intelligence on the operations of the business.

                  Best Practice

                  To ensure the efficient business and IT operations across an enterprise requires the effective technology to support a digital workplace to engage anywhere at any-time.

                  How we can help

                   

                  Consulting

                  Consulting where we deliver expert guidance with our experience, expertise and market research through workshops and assessments for better business outcomes.

                  Advisory

                  Advisory through our proactive and informed expert advice and insights for optimization of decisions through our ISG Research On-Demand service designed for value every month of the year.

                  Research

                  Research enables insights from our industry analyst team and market research with our Benchmark Research, Dynamic Insights and Value Index research products that provide facts for decisions.

                  Education

                  Education in a range of business, technology and vertical industry topics through our publishing of digital content in mediums and styles for impactful insights across an entire organization.

                  Our Latest Research Let's Get Started

                  Ready to engage?

                  We provide insights and guidance across business and technology. We can help your organization; the first step is to reach out to a member of our team and see how we can help.