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                  Digital Communications

                  Quote.svg

                  Through 2028, one-quarter of enterprises will use AI to redirect digital communications to intelligent automation methods for response and resolution.
                  Mark Smith

                  Mark Smith

                  Partner
                  Head of Software Research

                  Enabling effective collaboration through technology

                  Our expertise comes from our research that is not found anywhere else in the industry. It can help you establish and plan for Digital Communications throughout your organization. Consider these insights as you look to assess and improve your Digital Communications efforts.

                  Definition

                  Digital Communications is the enablement of an organization to collaborate using digital technology in a consistent and secure manner that enables the readiness to interact for any specific purpose.

                  Research Fact

                  While all organizations are using a multitude of digital communications across the divisions and departments of an organization, less than a fifth are equipped with the technology required to meet the enterprise needs.

                  Best Practice

                  To ensure the effective communications throughout an organization requires the effective digital technology that can support readiness for workforce collaboration anywhere at any-time.

                  How we can help

                   

                  Consulting

                  Consulting where we deliver expert guidance with our experience, expertise and market research through workshops and assessments for better business outcomes.

                  Advisory

                  Advisory through our proactive and informed expert advice and insights for optimization of decisions through our ISG Research On-Demand service designed for value every month of the year.

                  Research

                  Research enables insights from our industry analyst team and market research with our Benchmark Research, Dynamic Insights and Value Index research products that provide facts for decisions.

                  Education

                  Education in a range of business, technology and vertical industry topics through our publishing of digital content in mediums and styles for impactful insights across an entire organization.

                  Our Latest Research Let's Get Started

                  Ready to engage?

                  We provide insights and guidance across business and technology. We can help your organization; the first step is to reach out to a member of our team and see how we can help.