360Learning is Vendor of Assurance in Learning Management

We are happy to share some insights about 360Learning drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

In all of our Value Indexes we utilize a structured research methodology that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal (RFP) and vendor selection process for analytics and business intelligence. We evaluated 360Learning and 13 other vendors in seven categories, five relevant to the product (Adaptability, Capability, Manageability, Reliability and Usability) and two related to the vendor (TCO/ROI and vendor Validation). To arrive at the Value Index rating for a given vendor, we weighted each category to reflect its relative importance in an RFP process, with the weightings based on our experience and on data derived from our Learning Management Benchmark Research.

360Learning provides a collaborative learning and top-down eLearning platform for customer, staff and compliance training. 360Learning was categorized as a Vendor of Assurance, ranking 11th overall in this Value Index evaluation. It ranked 11th in Product Experience and fourth in Customer Experience. Its overall performance was impacted by its lower rankings in Reliability and TCO/ROI, which represent 25% of the weighting in the overall Value Index.

Our assessment finds that 360Learning could perform better by examining its placement as ninth in the Reliability category and its ability to scale to meet its customers’ business needs. In the Capability category, where it ranked 12th, it could examine its product abilities in social collaboration to better meet evolving expectations related to how learners take in and absorb information.

This assessment was based on 360Learning’s Learning Platform v76 products available in October of 2022.

360Learning, like all vendors in this market, should ensure they meet the evolving needs and expectations of its buyers and customers for enterprise-wide learning and provide it where and when workers need it as part of their work.

This research-based index is the most comprehensive assessment of the value of learning management software in the industry. Technology buyers can learn more about how to use our Value Index by clicking here and included vendors that wish to learn more can click here. Read the report here.