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        About Ventana Research

        ISG Software Research

        ISG Software Research

        ISG Software Research, part of Information Services Group, provides authoritative market research and coverage on the business and IT aspects of the software industry. We distribute research and insights daily through the ISG Software Research community, and provide a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Sign up for free community membership to receive email notifications on research and insights.


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        The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimizes organizational resilience and workforce readiness.

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        Topics: Cloud Computing, Internet of Things, Digital Technology, blockchain, mobile computing, extended reality, Digital Innovation Awards, robotic automation, Analytics & Data, Collaborative & Conversational Computing, AI and Machine Learning

        The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimize organizational resilience and workforce readiness.

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        Topics: Continuous Planning, Operations & Supply Chain, Enterprise Resource Planning, Digital Innovation Awards

        The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimizes organizational resilience and workforce readiness.

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        Topics: Marketing, Digital Marketing, intelligent marketing, Digital Innovation Awards, Customer Experience Management

        The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimizes organizational resilience and workforce readiness.

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        Topics: Performance Management, Business Continuity, Digital Innovation Awards, Digital Business, Work Management, Governance & Risk

        The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimizes organizational resilience and workforce readiness.

        Read More

        Topics: Cloud Computing, Data, Analytics & Data, operational data plaftforms

        The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimizes organizational resilience and workforce readiness.

        Read More

        Topics: Customer Experience, Contact Center, Customer Experience Management, customer service and support

        The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimizes organizational resilience and workforce readiness.

        Read More

        Topics: business intelligence, Analytics, Digital Technology, Digital Innovation Awards, Analytics & Data

        The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimizes organizational resilience and workforce readiness.

        Read More

        Topics: Human Capital Management, Digital Technology, Digital Innovation Awards, Digital Business

        A productive and engaged workforce is fundamental to many successful enterprises/organizations. But the pandemic has created unique challenges to “business as usual” and has transformed the employee experience across nearly all aspects. This transformation is an opportunity for organizations to reinvent their workplace, especially in consideration of remote personnel who may be spread across all regions of the globe but still need to feel connected and work efficiently. One key to providing a...

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        Topics: Human Capital Management, Learning Management, Talent Management, Workforce Management, Payroll Management, Total Compensation Management, employee experience, Continuous Payroll

        Organizations face a variety of data and analytics challenges resulting from growth and increased scale. Multiple tools and techniques are needed to derive value from various databases. But, adding more systems means adding more complexities, which can slow operations and add costs for maintaining additional systems. SQL databases have been very popular among organizations for storing and managing data. These databases enable workers to manage and analyze massive volumes of data quickly and...

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        Topics: business intelligence, Data Management, analytic data platforms, AI and Machine Learning

        In the present-day market where the gap between consumers and the vendors they engage is shrinking, an organization’s ability to deliver a personalized customer experience is more important than ever. Consumers expect interactions that are intuitive, agile and accessible across a wide variety of channels. Ensuring an experience that exceeds expectation and creates an environment that is relational rather than transactional, however, is becoming increasingly challenging.

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        Topics: Contact Center, Customer Experience Management, customer service and support

        Improving the quality of information is cited by organizations as the leading benefit of data preparation activities. Data quality efforts are focused on clean data, but increasingly, the importance of bad data is also recognized. To be more accurate, the original data as recorded by an organization’s various devices and systems is important. To fully perform data preparation, organizations must know what data exists – both good and bad.

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        Topics: Data Governance, Data Management, Data Preparation, Data, Data Pipeline

        We are happy to share insights about beqom, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.

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        Topics: Revenue Performance, Revenue

        We are happy to share insights about Clari, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.

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        Topics: Revenue Performance, Revenue

        We are happy to share insights about InsightSquared, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.

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        Topics: Revenue Performance, Revenue

        We are happy to share insights about Gong.io, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.

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        Topics: Revenue Performance, Revenue

        We are happy to share insights about SugarCRM, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.

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        Topics: Revenue Performance, Revenue

        We are happy to share insights about SAP, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.

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        Topics: Revenue Performance, Revenue

        We are happy to share insights about Varicent, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.

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        Topics: Revenue Performance, Revenue

        We are happy to share insights about Board International, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.

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        Topics: Revenue Performance, Revenue
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        Our Market Perspective Policy

        • Ventana Research’s Market Perspectives are fact-based analysis and guidance on a vendor’s business, industry and technology trends. Each Market Perspective presents the view of Ventana Research using its established subject matter expertise on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity to ensure it delivers reliable and actionable insights. It is reviewed and edited by the firm’s product management team and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Market Perspective before it is published. If you have any issue with a Market Perspective, please email them to ChiefResearchOfficer@isg-research.net

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