Market Perspectives

We are happy to share some insights about Paycor drawn from our latest market research, Ventana Research Buyers Guide: Workforce Management, which assesses how well providers’ offerings meet buyers’ requirements.  

We recently published two Ventana Research Workforce Management Buyers Guides, an assessment of technology providers and products that provide individual and combined human capital management and workforce management platform support. At Ventana Research, we continue to believe that, for most use-cases, there is a clear choice for workforce management platforms for any use in your enterprise. We developed two technology assessments and buyers guides to focus on Basics and Suite platforms. 

In all of our Buyers Guides, we utilize a structured research methodology called the Value Index that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal (RFP) and provider selection process for workforce management basics and suites. We evaluated Paycor in seven categories, five relevant to the product (adaptability, capability, manageability, reliability and usability) and two related to the provider (TCO/ROI and provider validation).  

In the Workforce Management Basics Buyers Guide, our analysis classified Paycor as a provider of Assurance, receiving an overall grade of B++ with a 75.5% performance. Paycor’s best grouped results came in Customer Experience at 76.9% performance and a B++ grade due in part to its B++ in Validation. In Product Experience, Paycor received a B++ grade with a 75.3% performance due to its 82.4% performance in Usability.  

Paycor’s B++ grade in Product Experience was impacted by its B grade in Adaptability, where it could enhance its capabilities for the required roles and provide detailed templates for guidance on preconfigured methods. Customer Experience was impacted by its B+ grade in TCO/ROI, where it could provide in-depth documents stating quantifiable strategic values for specific roles or departments. 

Paycor performed best in Customer Experience with a B++ grade, notably receiving a B++ in Validation due to its availability of sufficient case breadth to provide prospective buyers with confidence that the software provider can meet the requirements. Paycor performed well in Product Experience with B++ grade due to its A- grade in Usability for its availability of guided workflows and consistent screen design.  

Paycor did not meet the inclusion criteria for the Workforce Management Suites Buyers Guide and thus was not included. 

This assessment was based on Workforce Management Bundle, v. SaaS. released March 2024. 

This research-based guide is the most comprehensive assessment of the value of workforce management software in the industry. Technology buyers can learn more about how to use our Buyers Guide by clicking here and included software providers that wish to learn more can click here. Click below to read the individual executive summaries: 

Workforce Management Basics 

Workforce Management Suites