We are happy to share some insights about SAP drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.
In all of our Value Indexes we utilize a structured research methodology that includes evaluation categories designed to reflect real-world criteria incorporated in a request for
SAP was categorized as an Exemplary Vendor, ranking sixth overall in this Value Index evaluation. It ranked sixth in Product Experience where it was designated a Value Index Leader in Capability. It ranked eighth
When compared to all vendors in this Value Index, our assessment finds that SAP could perform better in Adaptability, where it placed eighth, by focusing on fast-start configuration templates and pre-built connections. In Usability, where it ranked fourth, it could examine using more advanced features to assist in using the system.
SAP could perform better overall in this evaluation by addressing its Usability performance of 68.6% with more focus on advanced intelligence capabilities.
SAP’s strongest performance came in Reliability at 76.6.0% where it did well with scalability and technology architecture and operations. This assessment was based on SAP Subscription Billing and was available in March of 2023.
SAP, like all vendors in this market, should ensure they are tracking the needs and expectations of consumers including business customers, as more organizations outside of the traditional digitally native industries continue to evolve their use of mixed revenue models including subscriptions.
This research-based index is the most comprehensive assessment of the value of subscription management software in the industry. Technology buyers can learn more about how to use our Value Index by clicking here and included vendors that wish to learn more can click here. Read the report here.