Press Releases

Ventana Research today released its 2021 Value Index on Analytics and Data, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Analytics and Data blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining product...

Ventana Research launched today its latest continuous Benchmark Research program into The Contact Center and Agent Management. The purpose of this research is to identify, explore and quantify the ways in which organizations use people, processes, information and technology to manage contact centers responsible for interactions and engagement with customers.

Ventana Research, the leading business-centric industry analyst firm in providing consulting, advisory, research and education products and services, continues to advance the values of the organization in excellence, reliability and teamwork. The firm's dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth and evolution of the firm with a focus on research products and services. In this regard, Ventana Research...

Ventana Research, the leading business-centric industry analyst firm in providing consulting, advisory, research and education products and services, continues to advance the values of the organization in excellence, reliability, and teamwork. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth and evolution of the firm with a focus on sales and marketing. In this regard, Ventana Research announces the...

Ventana Research today unveiled a distinctively focused and digitally innovative market agenda for 2021. This agenda details the areas of expertise the firm will focus on this year. The overview described in this annual agenda, and continuously updated calendar, provide support to enable business and IT to maximize and refine their people, processes, information and technology using enterprise software and technology.

Ventana Research, the leading business-centric industry analyst firm in providing consulting, advisory, research and education products and services, continues to advance the values of the organization in excellence, reliability and teamwork. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth and evolution of the firm with a focus on operational success and the needs of revenue management.

Ventana Research is excited to announce nominations are now open for its 14th Annual Digital Innovation Awards. These Awards identify the top technologies that have the most striking impact in their respective markets and recognize pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide.

Ventana Research launched today its latest benchmark research initiative into Sales Performance Management (SPM). The purpose of this research is to examine the extent to which organizations have adopted and benefitted from the dedicated modern processes, applications and tools to effectively manage sales performance. It will investigate the use of analytics and BI, capacity and resources planning, channel management, coaching, compensation, commissions, incentives, learning, objectives,...

Ventana Research today launched its latest benchmark research initiative into Total Compensation Management. The purpose of this research is to determine the awareness of organizations, their willingness to adopt modern total compensation management systems and their intentions. It will provide valuable insights by identifying market opportunities to accelerate organizations’ adoption of total compensation management systems while also identifying the impediments to doing so as well as benefits...

Ventana Research announced today the winners of the 13th Annual Digital Leadership Awards. These awards showcase organizations and the professional leadership that are using technology to achieve exemplary outcomes. The prestigious Ventana Research Digital Leadership Awards recognize leaders and pioneers who have contributed to their organization’s success and championed improvements across their people, processes, information and technology.

Ventana Research today announced the finalists of the 13^th Annual Digital Leadership Awards. These awards spotlight organizations and those individuals with supporting technology vendors that utilize technology to advance business and IT. The prestigious Ventana Research Digital Leadership Awards recognize individuals and companies that have utilized and championed improvements across their people, processes, information and technology to grow their business and industry potential.

Ventana Research, the leading business-centric industry analyst firm in providing advisory, consulting, education and research, continues to advance the values of the organization in excellence, reliability and teamwork. The firm’s dedication to its clients, in what is called the Ventana eXperience (VX), requires commitment to the new and continued engagement through the role of accounting and finance.

Ventana Research announces the hiring of Keith Dawsonas Vice President and Research Director. Dawsonwill lead the expertise in Customer Experience(CX) for Ventana Research. He will guide business and technology leaders and vendors in applications and technology that are making it possible to more effectively understand and optimize the customer experience across all interactions and the entire customer journey. 

Ventana Research announces the hiring of Stephen Hurrell as Vice President and Research Director. Hurrell will lead the expertise in Office of Sales for Ventana Research. He will guide business and technology leaders and vendors in applications and technology for buying and selling products and services to maximize revenue. The area of expertise will include key topics; Digital Commerce, Price and Revenue Management, Production Information Management, Sales Enablement, Sales Performance...

Ventana Research announced today that nominations are open for its 13^th Annual Digital Leadership Awards. These Awards honor technology and business leaders that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

Ventana Research announces the winners of the 13^th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.

Ventana Research announced today the 27 finalists of the 13^th Annual Digital Innovation Awards. These awards identify the top technologies that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. Out of all the nominations, these finalists are exemplar providers who push technology to go further.

Ventana Research today launched its latest benchmark research initiative, Modernizing PIM for Product Experience Management. Today’s businesses must manage a continually expanding array of data, content and digital assets as well as satisfy the demands of consumers for comprehensive product information. Addressing these challenges requires unified processes and automated systems and, most importantly, the ability to augment and enrich product information.The new research will explore...

Ventana Research today released its 2020 Value Index on Learning Management Systems (LMS), a quantified, research-based index evaluating technology providers and products. This Value Index assesses 12 vendors’ products using our LMS blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs.

Ventana Research today announced new Dynamic Insights research on natural language processing. This initiative will evaluate how organizations are using natural language processing to make information more accessible and understandable as well as the differences between organizations use of natural language generation and natural language query. We also seek to understand how they are addressing difficulties in deploying natural language for analytics and applications.

Ventana Research today launched its latest benchmark research initiative on Trends in Data Governance. The research will evaluate ways that organizations are making information more accessible while also retaining appropriate controls over use of data. We also seek to understand difficulties in establishing data governance policies that align information systems with business priorities and comply with regulations, and how data governance processes impact the management of IT assets, processes...

Ventana Research, the leader in business-centric market research and advisory services continues to advance the innovation in the technology analyst firm sector. Legacy firms have remained stagnant with antiquated methods, lackluster digital experiences and outdated product and service offerings. For almost two decades, Ventana Research has been advancing the digital experiences of its products and services to meet the growing demand for in-depth experience and expertise in technology across...

Ventana Research today launched its newest benchmark research initiative, A Generational Change in ERP. Software for enterprise resource planning handles a diverse set of tasks including statutory and management accounting, human resources management, inventory management, sales order management, fixed asset management and logistics management. These systems have been around for so long and are so much a part of people’s jobs that they can fade into the background — until something goes wrong....

Ventana Research today released its 2020 Value Index on Total Compensation Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses seven vendors’ products using our TCM blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining product...

Ventana Research today launched its latest benchmark research initiative, focusing on Analytics and Data. The research will evaluate how analytics is evolving to address issues posed by big data, the cloud, the intensification of business collaboration, streaming data, mobile computing and location intelligence. We’ll examine the importance of various data sources in analytic processes and explore preferences for on-premises, cloud or hybrid deployments. We’ll also assess the importance of...

Ventana Research is excited to announce that nominations are now open for its 13th Annual Digital Innovation Awards. The awards honor technology providers and the technologies they offer in their products that are making or have the potential to make a positive impact on their users and business at large. Ventana Research created these awards to recognize pioneering vendors, those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

Ventana Research today unveiled a distinctively focused and digitally innovative research agenda for 2020. This agenda details the areas of expertise the firm will focus on this year. The research described in this annual agenda and continuously updated research calendar provides support to enable business and IT to maximize and refine their people, processes, information and technology using enterprise software.

Ventana Research today released its 2020 Value Index on Payroll Software, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our payroll software blueprint, which reflects what every RFI/RFP should include in an evaluation. The Payroll Software blueprint includes all aspects of the gross-to-net calculation process, compliance support, as well as tax withholding,...

Ventana Research today announced the 10 winners of the 12^th Annual Digital Leadership Awards. These awards spotlight organizations and those individuals with supporting technology vendors that utilize technology to advance business and IT. The prestigious Ventana Research Digital Leadership Awards recognize individuals and companies that have utilized and championed improvements across their people, processes, information, and technology to grow their business and industry potential.

Ventana Research announced today its latest Dynamic Insights market research program on the Financial Close. Completing the accounting close quickly has long been an objective for finance departments. A faster close enables them to respond more rapidly to changing business and economic conditions, providing more time to analyze results, address costs and free up personnel for other duties. However, in more than a decade of tracking this metric our research has found slow progress in...

Ventana Research today released its 2019 Value Index on Sales Performance Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our sales performance management blueprint, which reflects what every RFI/RFP should include in an evaluation. This Value Index assesses how well the vendor supports the overall needs of sales performance management, examining the...

To better understand the ways organizations are engaging candidates in today’s competitive recruiting environment, Ventana Research announced today its newest market research into Candidate Engagement in the form of a new Ventana Research Dynamic Insights. Ventana Research’s Dynamic Insights methodology delivers market research that can provide actionable insights and identify trends while also providing personalized, real-time feedback to survey participants. Candidate Engagement is a key...

Ventana Research today released its latest market research on the Office of Finance. We have conducted quantitative research on the performance of the finance organization for 15 years against the backdrop of the idea that finance organizations must play a more strategic role in the management of the modern corporation. This idea of transforming the finance department has been around for decades but this latest Office of Finance research offers some evidence that we are on the cusp of such a...

Ventana Research today released its latest market research on Customer Analytics. Today’s intense competition requires that companies know as much as they can about their customers in order to anticipate their needs and deliver the best possible customer experience. But to do so requires the visibility into all customer interactions and the associated data — called the customer journey — to be able to assess and guide improvement. In addition, the processes and techniques to use customer...

Ventana Research announced today its latest Dynamic Insights market research program for Finance Analytics. Analytics are at the core of everything that finance departments do — planning and budgeting, performance assessments, financial management and compliance — and so are key to the department’s performance. Our benchmark research has consistently found that departments fall short in how they perform finance analytics because of issues related to training, process, data and software.

Ventana Research announced today its latest Dynamic Insights research endeavor on sales analytics. Sales analytics, one of the key topics of sales expertise for Ventana Research, is an area where organizations find the best success when teams can build plans, measure actions and review performance using objective results instead of intuition.

Ventana Research announced today that nominations are open for its 12th Annual Digital Leadership Awards. These Awards honor technology and business leaders who are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

Ventana Research announced today its newest market research endeavor on Streaming Data in the form of a new Ventana Research Dynamic Insights survey. Today’s businesses not only have more access to data, but an increasing need to access the latest data at the point that the data is created. With the increasing number of data sources, both structured and unstructured, businesses are faced with new opportunities and challenges around all of this data.

Ventana Research today announced the 10 winners of the 12^th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking innovation and impact in their respective categories. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change, and increase value for organizations worldwide. The awards are backed by market research and analyst subject matter and technology...

Ventana Research announced today its newest market research endeavor on sales planning in the form of a new Ventana Research Dynamic Insights. The Ventana Research Dynamic Insights methodology delivers market research that can provide continuous insights and identify market changes in real-time, while also providing direct feedback to survey participants. Sales planning, one of the key topics of sales expertise for Ventana Research, is an area in which organizations find the best success when...

Ventana Research today announced the 27 finalists of the 12^th Annual Digital Innovation Awards. These awards identify the top technologies that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. Out of all the nominations, these 27 finalists are exemplar providers who push technology to go further.

Ventana Research announced today its newest market research into the Employee Experience in the form of a new Ventana Research Dynamic Insights. Ventana Research’s Dynamic Insights methodology delivers market research that can provide actionable insights and identify trends as they happen while also providing personalized, real-time feedback to survey participants. The employee experience is one of the key topics of expertise for Ventana Research, as employee satisfaction with the workplace...

Ventana Research today released its 2019 Value Index for Workforce Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our workforce management blueprint, which reflects what every RFI/RFP should include in an evaluation. The Workforce Management blueprint includes forecasting and scheduling, absence management, activity and task management, time and...

Ventana Research today launched its latest benchmark research initiative into the Internet of Things (IoT). This research will provide a detailed picture of the current state and future direction of IoT. It will also identify technologies and processes that organizations are deploying and exploiting related to IoT, examine the IoT market impact on businesses and competition and explore driving forces behind IoT initiatives.

Ventana Research today launched its latest benchmark research initiative studying business planning. This research will examine and analyze existing methods for budgeting and planning across business, compare them to potentially better, more continuous approaches and assess the types of tools that organizations use and related best practices. It will also investigate the need for business modeling and analytics – especially forward-looking approaches such as predictive analytics – and will...

Ventana Research today launched its latest benchmark research initiative into the Big Data for Business. This research will provide a detailed picture of the current state and future direction of the internet of things. It will also identify tools, applications, and processes that companies are deploying to leverage big data, reveal how companies are determining investment allocations, examine the market impact big data is having on businesses and competition, explore driving forces behind big...

Ventana Research today released its 2019 Value Index for Collaborative Analytics and Business Intelligence, a quantified, research-based index evaluating technology providers and products. The latest variant of this Value Index assesses analytic product adequacy across a broad range of requirements with a particular focus on the enablement of collaboration and action.

Ventana Research today released its 2019 Value Index for Embedded Analytics and Business Intelligence, a quantified, research-based index evaluating technology providers and products. This Value Index assesses analytic product adequacy across a broad range of requirements, all with a focus on embedding analytics where businesses need it.

Ventana Research announced today that nominations are open for its 12^th Annual Digital Innovation Awards. These Awards honor technology providers, and the technologies they offer in their products, that are making or have the potential to have a positive impact on their users and business at large. Ventana Research created these awards to recognize pioneering vendors; those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

Ventana Research today released its 2019 Value Index for Mobile Analytics and Business Intelligence, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy across a broad range of analytics requirements needed for enterprises to succeed in a mobile environment.