Press Releases

Ventana Research today unveiled a sharply focused and digitally innovative research agenda for 2019. This agenda details the areas of expertise the firm will focus on in 2019. The research detailed in this agenda provides support to enable businesses to maximize and refine their people, processes, information and technology using enterprise software.

Ventana Research today released its 2019 Value Index for Analytics and Business Intelligence, a quantified, research-based index evaluating both technology vendors and their products. The Analytics and Business Intelligence Value Index assesses product adequacy for a broad range of analytics needs beyond query, reporting, analysis and publishing, but also visualizations, forecasting, natural-language implementations, collaboration, and more.

Ventana Research today announced the 10 winners of the 2018 Digital Innovation Awards. These awards, presented annually, identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize pioneering vendors that contribute advancements in technology, drive change, and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.

Ventana Research today announced the finalists of the 2018 Ventana Research Digital Innovation Awards. The Digital Innovation Awards recognize technology providers that have introduced noteworthy innovations in technology that advance business and IT. They showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to improved efficiency, productivity and the performance of an organization.

Ventana Research today announced the recipients of the 2018 Digital Leadership Awards. These awards, presented annually, spotlight organizations and those individuals with supporting technology vendors that utilize technology to advance business and IT. The Ventana Research Digital Leadership Awards is a prestigious leadership awards program, backed by a proven industry analyst firm with market research and expertise across business and IT. The awards recognize individuals and companies that...

Ventana Research today announced the launch of a new webcast series, Friday Back-to-Business Thought Leadership: Six Sessions for Digital Innovation. The six-webcast series will focus on digital transformation in front office processes and technologies that help organizations analyze and operate marketing, sales and service to provide the best possible customer experience. Starting on September 28th with “Innovating Voice of the Customer Technologies,” the series will run through December 7^th,...

Ventana Research today launched its newest market research study, designed to examine and benchmark the current state and future of learning management and the variety of technologies that support it.

Ventana Research today released its 2018 Value Index for Contact Center in the Cloud, a quantified, research-based index evaluating technology, both vendors and products. The Contact Center in the Cloud Value Index assesses product adequacy for a broad range of contact center needs ranging from handling, capturing, analyzing and optimizing customer interactions to engagement, operations and agent management.

Ventana Research announced today that nominations are open for its 2018 Digital Innovation Awards. These Awards, presented annually, honor technology providers, and the technologies they offer in their products, that are making or have the potential to have a positive impact on their clients. Ventana Research created these awards to recognize pioneering vendors; those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

Ventana Research today launched its newest market research study, designed to examine the current state and future of payroll management. This research will remedy the lack of adequate empirical information on the deployment and use of payroll management processes and systems and will produce insights on how to meaningfully advance payroll operations.

Ventana Research announced today that nominations are open for its 2018 Digital Leadership Awards. These Awards, presented annually, honor technology and business leaders that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

Ventana Research today launched its newest market research study, designed to re-examine how organizations are advancing workforce management and embracing talent management practices when planning, deploying, tracking and managing segments of their workforce.

Forward-thinking organizations strive to consistently deliver positive business outcomes, and today that requires systems to support this goal. Modern workforce management software platforms are no longer solely tactical and...

Ventana Research has launched its newest benchmark research into business and technological transformations in the Office of Finance. This research will continue previous research initiatives into the extent to which CFOs and finance departments are moving to a more strategic role in management of the company through use of technology. It will identify, explore and quantify key aspects of the future of the Office of Finance, including the finance department’s mandate within the...

Ventana Research, the leading business technology research and advisory services firm, today unveiled a sharply focused and digitally innovative research agenda for 2018. This agenda, which continues the firm's 15-year history of research and its extensive reach with both buyers and users of business technology, details the areas expertise the firm will focus on for 2018. The research detailed in this agenda will provide continued support to enable businesses to utilize their technology and...

Ventana Research today released its latest research on Data Preparation. Data preparation is critical to the effectiveness of both operational and analytic processes. Operational processes today are fed by streams of constantly generated data. Our research and that of others have consistently shown that organizations spend more time in preparing data for analysis than in analyzing the data – a situation that negatively impacts their productivity. Data now comes from a wider variety of sources...

Ventana Research today announced the 10 recipients of the 2017 Digital Leadership Awards. These awards, presented annually, spotlight organizations and those individuals with supporting technology vendors that utilize technology to advance business and IT. The Ventana Research Digital Leadership Awards is a prestigious leadership awards program, backed by a proven industry analyst firm with market research and expertise across business and IT. The awards recognize individuals and companies that...

Ventana Research today announces that veteran analyst Steve Goldberg is joining the firm as Vice President and Research Director. Goldberg will be responsible for the overall direction of the Human Capital Management practice at Ventana Research, covering major research areas including Human Resources Management Systems (HRMS), Talent Management and Workforce Management, with an emphasis on advances and innovations in recruiting, learning management, performance management, compensation...

Ventana Research is excited to announce that it celebrated its 15^th business anniversary on Nov. 8^th, 2017. Over the past decade and a half, Ventana Research has gained an impressive track record of helping improve the performance of businesses worldwide by focusing on their people, processes, information, and technology. The firm has assisted organizations in marketing, sales, customer experience, human capital management, operations, finance, the supply chain (and more) areas. Ventana...

Ventana Research today released its latest benchmark research, Total Compensation Management. Compensation management is a critical part of human capital and talent management processes. Determining and providing the appropriate compensation for each person, whether it involves base pay, merit or variable pay and incentives or bonuses, is critical to being able to attract and retain productive members of the workforce – full- or part-time employees, contingent workers and contractors alike....

Ventana Research announced today its newest market research endeavor on Data Lakes using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. The new Ventana Research...

Ventana Research announced today its newest market research endeavor on Agent Desktop using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. The new Ventana Research...

Ventana Research today announced the 10 winners of the 2017 Digital Innovation Awards. These awards, presented annually, identify the technologies that have the most striking impact in their respective markets. The Ventana Research Digital Innovation Awards are the most prestigious technology awards program, backed by a proven industry analyst firm with market research and expertise across business and IT. The awards recognize pioneering vendors that contribute advancements in technology, drive...

Ventana Research today announced the finalists of the 2017 Ventana Research Digital Innovation Awards. The Digital Innovation Awards recognize technology providers that have introduced noteworthy innovations in technology that advance business and IT. They showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to improved efficiency, productivity and the performance of an organization.

Ventana Research announced today that nominations are open for its 2017 Digital Leadership Awards. These Awards, presented annually, honor business and technology leaders that are championing and implementing advanced business practices, using  technology to drive maximum results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination, and the concerted efforts of a team.

Ventana Research today launched its latest benchmark research initiative examining the state of customer analytics. The research is designed to examine the use of and intentions for analytics and metrics by all lines of business involved in customer-related activities.

Ventana Research announced today its newest market research endeavor on sales and operations planning (S&OP) using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps....

Ventana Research announced today its newest market research endeavor on machine learning using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. The new Ventana...

Ventana Research announced today a dramatic shift in the market research industry, as the research and advisory services firm rolls out a new product to address two major obstacles that have impeded firms’ ability to deliver maximum value to the market: the challenge to deliver ongoing insights on the market trends and the state of best and worst practices by providing continuous research, and the need to provide to the research participant immediate value in the form of insights and guidance...

Ventana Research announced today that nominations are open for its 2017 Digital Innovation Awards. These Awards, presented annually, honor technology providers, and the technologies they offer in their products, that are making or have the potential to have a positive impact on their clients.  Ventana Research created these awards to recognize pioneering vendors; those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

Ventana Research today released its latest benchmark research, The State of Workforce Management. Historically workforce management has been centered on scheduling, tracking time and attendance, absence and leave management. Today, as workforces become younger, more diverse and more globally dispersed, workforce management is being transformed. Employers must adapt how they schedule workers for shifts and manage them to address their demands for the flexibility they want to accommodate today’s...

Ventana Research today released its latest benchmark research, The State of Workforce Optimization. The research assessed the degree to which organizations are satisfied with their current WFO systems and identified areas where improvements or enhancements would be valuable. It investigated issues WFO users must address, such as empowering agents to perform optimally, training them to interact efficiently and how to ensure best possible customer satisfaction. Ventana Research undertook this...

Ventana Research today released The Next-Generation of Product Information Management benchmark research. Product Information Management (PIM) provides organizations a way to automatically produce a complete, reliable definition and view of all products including any type of attribute without forcing every department and business unit to use the same application or format. The research assessed challenges associated with PIM deployment, including how trends such as online channel development,...

Ventana Research today published its latest benchmark research, Next-Generation Enterprise Resource Planning. The enterprise resource planning (ERP) system is a pillar of nearly every company’s record-keeping and management of business processes. It is essential to the smooth functioning of a business’s accounting and finance functions. In manufacturing and distribution, ERP also can manage inventory and logistics. Some companies use it to handle human resources functions like tracking...

Ventana Research today announced the release of its benchmark research, Next-Generation Sales Analytics. This research investigated sales analytics processes and systems, the best and worst practices, technology needs and potential or realized benefits. These best practices in this new report will help educate sales organizations who wish to not only be the most efficient, but manage sales effectively. Today a new generation of digital technologies is adding more power and flexibility to sales...

Ventana Research today launched its latest benchmark research initiative studying the topic of data preparation. This research will examine existing and planned approaches to data reparation, as well as related technologies, best practices for implementing them, and market trends related to this topic. It will also investigate how organizations are implementing data preparation tools to support operational and business intelligence processes.

Ventana Research releases its full research report on the Internet of Things and Operational Intelligence, identifying best practices and trends associated with these cutting-edge technologies and processes. The Internet of Things (IoT) extends digital connectivity to devices and sensors in homes, businesses, vehicles and more, enablable virtually any device to transmit its data, to which analytics can then be applied to facilitate monitoring and a range of operational functions.

Ventana Research, a cutting-edge business technology research and advisory services firm connecting to improve business performance, today unveiled a sharply focused and far-reaching research and education agenda for 2017. This agenda, based on a continuation of the firm’s more than decade of research and its analysts’ extensive contacts with both buyers and users of business technology, details the research and functional areas the firm will focus on. The research this agenda details will make...

Bend, OR January 24, 2017 - Ventana Research today released its 2017 Value Index for Workforce Management, the only quantified, research-based index evaluating technology vendors and products. The Workforce Management Value Index assesses software for workforce processes that support the role of executives and management, workers, managers, administrators, and IT professionals for serving workforce processes including absence, scheduling, task management, time and attendance, timeclock support,...

Ventana Research, the most authoritative and respected benchmark business technology research and advisory services firm, today announced the introduction of its redesigned digital community: www.ventanaresearch.com. This cutting-edge online resource provides otherwise unavailable educational content and industry insights for business users as well as premium content for enrolled members of the Ventana Research community. The design of this new community provides radically simplified...

Ventana Research today announced the 28 winners of the 2016 Leadership Awards. These prestigious Awards, selected and presented annually, identify business and IT leaders who are using technologies and applying best practices to create the best possible outcomes in productivity, performance and support of an organization’s goals and objectives. The awards thus recognize pioneering leaders and organizations that embrace technology to drive change and increase value for organizations across the...

BEND, OR, November 29^th, 2016 - Ventana Research today released its 2016 Value Index for Total Compensation Management, the only quantified, research-based index evaluating technology vendors and products. The Total Compensation Management Value Index assesses software for compensation processes that support the role of an employee, manager, compensation administrator, human resources leader, finance and IT professionals for serving HR processes including recruiting, performance appraisal,...

Ventana Research today announced the release of its latest benchmark research, Next-Generation Human Resources Management Systems. The dramatic shift in HRMS is significant, and the introduction of new digital technologies are facilitating a change in how HR processes operate, engage the workforce and ensure compliance with policies and regulations. The research explored how next-generation technologies are changing the way organizations operate and it identified the best practices used by...

Ventana Research today announced the 30 winners of the 2016 Technology Innovation Awards. These Awards, presented annually, identify the technologies that have had or have the potential to have the most striking positive impact and honor their providers. The Technology Innovation Awards are the most prestigious annual industry technology awards backed by a proven industry analyst firm with market research and expertise across business and IT. The awards thus recognize pioneering vendors that...

BEND, OR, September 9, 2016 - Ventana Research today released its 2016 Value Index for Mobile Analytics and Business Intelligence, the only quantified, research-based index evaluating technology vendors and products. The Mobile BI Value Index assesses software operating on mobile technology devices. Mobile analytics and business intelligence provides the ability to access analytics and business intelligence tools through mobile devices at any location. Information availability at any time or...

Ventana Research today released its 2016 Value Index for Workforce Optimization, a quantified, research-based index evaluating technology vendors and products for workforce optimization software. Ventana Research defines workforce optimization as the effective management of all activities associated with handling customer interactions to ensure an optimal customer experience and alignment to a common set of customer and revenue goals and objectives. Using this Value Index, business and IT...

Ventana Research today released its latest market research study examining the role of cloud computing in the use of contact centers and where customer self-service can help improve both efficiency and the customer experience. This research identifies, explores and quantifies the ways in which organizations use people, processes, information and technology to manage contact centers and customer interactions. It investigates organizations’ plans to improve customer engagement by deploying...

Ventana Research announces a new addition to its market research team; Tony Compton joins as VP & Research Director of Sales and Marketing. Prior to joining Ventana Research, Tony Compton was the Managing Director at GettingPresence, and helped organizations with their marketing and sales effectiveness through communications and technology.

Ventana Research today announced that nominations are now open for its 2016 Technology Leadership Awards. These Awards, presented annually, recognize organizations and individuals that have achieved notable success in leading change, increasing productivity and attaining superior business outcomes. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

Ventana Research today announced that nominations are now open for its 2016 Technology Innovation Awards. These Awards, presented annually, honor technology providers and technologies they offer in their products that are making or have the potential to have a positive impact on their clients. Ventana Research created and annually delivers these awards to recognize pioneering vendors, those that develop and make available advances in technology that drive change and increased value for...

Ventana Research today launched its latest market research study, designed to examine how organizations’ are advancing workforce management and the ways in which they are embracing talent management practices to effectively recruit, engage and retain workers.

As workforces become younger, more diverse and more globally situated, workforce management is being transformed. Employers are finding they must adapt how they schedule workers for shifts and accommodate their demands for the flexibility...