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        Press Releases and Media Access

        ISG Software Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.

        In addition to access to our benchmark research, webinars, white papers, technology vendors and research notes, the Ventana Research team is also available to the media for:

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        If you are a member of the media and need timely assistance, please contact Marketing for immediate assistance.

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        ISG Software Research Press Releases

        San Ramon, Calif. – December 3, 2013 – Ventana Research, the leading business technology research and advisory services firm providing advice and research to business, has established a new partnership with Proformative, the largest and fastest-growing online community and resource for the Office of Finance.

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        SAN RAMON, CA, November 22, 2013 – Ventana Research has released the findings of its latest benchmark research, on the important business topic of Sales Forecasting. The research assessed the sales forecasting process and investigated the use of technology to improve its efficiency. It was designed to explore trends and maturity in sales forecasting, assess how executives and managers use sales forecasts and the role they play in their organizations, and examine the sales pipeline and...

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        San Ramon, Calif. – November 20, 2013 – Ventana Research today released the findings of its most recent benchmark research, on Human Capital Analytics. The research assessed the state of advancement of analytics technology applied to an organization's human capital. It examined priorities, deployments and best practices in the use of human capital analytics across a range of processes including recruitment, onboarding and compensation, performance assessments, employee engagement and retention,...

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         SAN RAMON, CA, November 18, 2013 – Ventana Research has released the findings of its latest benchmark research on Next-Generation Customer Engagement. This cutting-edge research evaluated the effectiveness of current and planned methods companies use to interact with their customers.

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        SAN RAMON, CA, November 5, 2013 - Ventana Research has launched its newest benchmark research, an in-depth exploration of Sales Compensation Management. The new research will examine the range of approaches to compensation and incentives being used in today’s sales organizations and will examine the challenges organizations face and the best practices they have embraced and determine how organizations are advancing their processes to generate the best possible results.

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         SAN RAMON, CA, November 1st, 2013 - Ventana Research today launched its newest benchmark research, an in-depth examination of Big Data Integration in businesses. The research focuses on the benefits of accessing and transforming big data to improve business processes and performance, approaches to choosing technologies and tools to facilitate these efforts and the issues associated with them.

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         San Ramon, CA. – October 31, 2013 – Ventana Research has released the list of speakers from leading technology companies that will address attendees at the Ventana Research Innovation Summit on November 11 & 12, 2013 at the Swissôtel Chicago, IL.  These speakers include:

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        San Ramon, Calif. – September 24, 2013- Ventana Research has released its 2013 Value Index for Financial Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, finance and IT organizations will be able to evaluate Financial Performance Management software and service vendors’ offerings, allowing buyers to make choices based on a deeper understanding of how these offerings can address their...

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        SAN RAMON, CA, September 20, 2013 – Ventana Research has released its latest Benchmark Research on Next Generation Workforce Optimization. The research evaluated the current methods companies use to manage the workforce handling customer interactions, how applications and technology are used to support agents and best practices for improvements in customer experience. 

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        SAN RAMON, CA, September 09, 2013 -- Ventana Research has released its latest benchmark, Location Analytics. Location Analytics is defined as the integration, access and use of geographic information and technology to help consumers and businesses to take action and make decisions efficiently and effectively. The research identified trends, market opportunities and organizational requirements associated with Location Analytics. The research also provides key insight on competency and maturity...

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         San Ramon, CA. – August 15, 2013 – Ventana Research has announced the results of the 2013 Technology Innovation Awards. The awards recognize technology vendors who have introduced innovations in technology to advance business and IT. 

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        SAN RAMON, CA, July 18, 2013 - Ventana Research has launched its newest benchmark research, Next-Generation Finance Analytics. Software designed to support the finance function has reached an important inflexion point that will transform how organizations use analytics. The research will examine the ways in which companies use new analytic technology to improve financial performance, risk mitigation, governance and compliance and improve overall business performance.

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        SAN RAMON, CA, July 16, 2013 - Ventana Research has launched its newest benchmark research, Next-Generation Customer Analytics. The research will examine the ways in which companies use analytics to support customer-facing activities and improve customer experience.

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        San Ramon, CA. – June 28, 2013 – Ventana Research has launched its latest Benchmark Research, Big Data Analytics, which will explore the adoption and use of analytics with large-scale data. The research will identify and quantify the ways in which organizations use big data analytics to gain business value.

        Finding the right approach to big data analytics is difficult when prospective users lack core knowledge about best practices and functional requirements. Deficiencies in their software...

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        San Ramon, CA. - June 27, 2013 - Ventana Research has released its 2013 Value Index for Agent Desktop Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable organizations to ascertain the value of software that supports Agent Desktop Management. Using the Value Index, businesses and their customer service, contact centers, operations and IT organizations will be able to evaluate...

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        San Ramon, CA. – May 24, 2013 – Ventana Research will be hosting the Technology Innovation Summit 2013 on September 11th & 12th, 2013 at the Swissôtel Chicago, IL. The Summit will feature the latest research from Ventana Research analysts, as they share strategies and insight for effectively using innovative technology to spur opportunity to create business growth. Industry experts will share real-world success stories about meeting today’s competitive business climate head-on with new...

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        San Ramon, CA, May 10, 2013 - The Ventana Research Technology Innovation Awards honor technology providers and their groundbreaking technologies that are making a positive impact on the industry. The awards recognize those pioneering vendors that exemplify the advancements in technology that drive change and value for organizations worldwide.

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        San Ramon, Calif. - May 02, 2013 -Traditionally payroll management has been an administrative task. Because of its transactional, back-office nature, it has rarely been viewed as holding any strategic value. As human capital management (HCM) becomes more integrated, payroll may hold the key to delivering a complete view of human capital data. With advances in technology, payroll can be connected into a unified HCM solution, enabling employees, managers and executives to use both the process...

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        San Ramon, Calif. - April 16, 2013 - Ventana Research has announced the results of the 8th annual 2013 Leadership Awards. The Leadership Awards recognize organizations and supporting technology vendors that have effectively achieved superior results through using people, processes, information and technology while applying best practices within specific business and technology categories.

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        San Ramon, CA. - April 3, 2013 - Mark Smith, CEO and Chief Research Officer at Ventana Research, announced today that he will be the co-chair of the Enterprise MobileX on June 18-19, 2013 at the Hyatt Fisherman's Wharf, San Francisco, CA. Framed by the uptake of mobile devices like smartphones and tablets crossing from personal to professional use, the event brings together leading business and IT executives to define the trends, challenges, and opportunities of equipping organizations with...

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        San Ramon, CA. — March 08, 2013 — Ventana Research announced today that the firm is set to begin their latest Benchmark Research on Information Optimization. The firm has embarked on this benchmark research to evaluate how technology is used to support better access and utilization of information in business and IT. Information optimization is also a key driver and benefit of the use of big data technology.

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        San Ramon, CA. March 6, 2013-Ventana Research announced today that industry veteran Deb Casey has joined the company as vice president of sales. Casey brings to Ventana Research more than two decades of experience in the high-tech sector, during which time she has sold and brought to market leading edge services.

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        SAN RAMON, CA, March 01, 2013 -- Ventana Research is set to commence new benchmark research to provide education on human capital analytics.

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        SAN RAMON, CA, February 21, 2013 – Ventana Research released it’s latest benchmark research, “Long Range Planning – Steps to Achieve a More Effective Process.” The research explored and benchmarked how organizations perform long-range planning. It identified key characteristics of- and objectives for long-range planning. The research also identified best practices used in effective long range planning and illustrated the connection between using best practices and achieving tangibly better...

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        SAN RAMON, CA January 31, 2013 – Ventana Research has secured four of the top ten blog post positions on Information Management Magazine’s 2012 most read blogs. The Ventana Research blogs offered research-based insights on big data, business analytics, data integration and next generation business intelligence technologies. This latest accolade shows that the firm continues to provide research and coverage to the high-tech sector that is both groundbreaking and critical. The four blogs that...

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        San Ramon, CA. – January 15, 2013 – Ventana Research will be hosting the Business Technology Leadership Summit 2013 on May 29 - 30, 2013 at the Hyatt Fisherman’s Wharf, San Francisco, CA. The event will feature key observations gleaned from the latest research from Ventana Research analysts, as they share strategies and recommendations for effectively leading change to ensure future success. The analysts will share insights from fact-based research and provide guidance on how to improve...

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        San Ramon, CA, January 14, 2013 – Ventana Research announces its latest addition to the research team with Stephan Millard joining as VP & Research Director for the Human Capital Management Research Practice. Prior to joining Ventana Research, Stephan spent over 15 years in the technology industry for companies such as SumTotal, Saba and Kronos. His expertise has spans workforce management, payroll, talent management, recruiting and human resources.

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        SAN RAMON, CA, January 9, 2013 - Ventana Research, after celebrating a decade of success, has announced its research and educational agenda for 2013. The firm is set to cover the dramatically changing technology for business and IT, while helping businesses utilize every investment and resource as effectively aspossible. 

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        SAN RAMON, CA, January 7, 2013 - Ventana Research is announcing that the 2013 Leadership Awards are now open for submissions. The annual Leadership Awards will acknowledge organizations and individuals that have achieved notable success in using people, processes, information and technology while applying best practices to lead change, increase productivity and attain superior outcomes with in an organization. The awards recognize business pioneers, leading organizations and individuals that...

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        SAN RAMON, CA, January 02, 2013 - Ventana Research has released its latest benchmark research that details how organizations useand misuse spreadsheets and what they can do to make best use of this indispensable tool. Desktop spreadsheets were designed to be a personal productivity tool and excel in this role. When used in repetitive, collaborative enterprise processes, however, they can become counterproductive. Errors are common especially for a company's most critical data. Time is often...

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        SAN RAMON, CA, December 19, 2012 -- Ventana Research believes Location Analytics is an important emerging technology and has commenced new research focused on it. This research program will identify trends, market opportunities and organizational requirements associated with Location Analytics. The research will provide insight on competency and maturity of organizations use of location and geographic context as well as their current and future business and technology requirements and best...

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        SAN RAMON, CA, December 12, 2012 - Ventana Research will begin its latest Benchmark Research on Next Generation Workforce Optimization. The firm has embarked on this benchmark research to evaluate the current methods for how customer service agents handle customer interactions, how applications and technology are used to support agents and best practices for improvements in customer experience.

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        SAN RAMON, CA, December 6, 2012 - Ventana Research published it's newest benchmark research on what it defines are the most important six key technology innovations for business; Big Data, Business Analytics, Social Media, Collaboration, Mobile and CloudComputing. The firm embarked on this benchmark research as it commenced its 10th year of providing technology research into business and IT. The research set out to evaluate the mainareas of significant technology advancements for the next...

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        SAN RAMON, CA., December 05, 2012 - Ventana Research has released its latest benchmark research on operational intelligence, a category of technology that provides event and real-time based information and metrics for business and IT. The research was conducted to investigate how organizations use real-time operational and event data to make better, faster decisions and respond more effectively to innovate and gain competitive advantage.

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        San Ramon,Calif. – November 20, 2012 – Ventana Research has announced the 2012 Overall Leadership Award winners. The Leadership Awards recognize individuals and their organizations that have effectively achieved superior results through using people, processes, information and technology while applying best practices within specific business and technology categories. The Overall Leadership Awards recognize leadership award winners who stand out among the leadership award recipients as top...

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        SAN RAMON, CA, November 08, 2012 -- Ventana Research has announced that the firm will share key findings from its yet to be published Business Technology Innovation Benchmark Research, as well as present facts from other new and recently released research on big data, cloud computing, customer experience and agents, integrated business planning, predictive analytics, next generation workforce management, product information management and next generation business intelligence technologies and...

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        SAN RAMON, November 06 2012 – VentanaResearch has released its latest Benchmark Research, The Unified Agent Desktop and the Customer Experience. Ventana Research commenced this research to gain insight into current agent desktop practices, as well as efforts to manage customerinteractions and improve customer service.

        The new research shows that the primary channel for customer service remains interaction with agents in contact centers. Acquiring and maintaining customer loyalty requires...

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        SAN RAMON, October 31, 2012 – Ventana Research has released its latest Benchmark Research, Next Generation Business Intelligence. Ventana Research commenced this research to gain insight into organization’s plans to use next generation business intelligence, future plans for doing so and to uncover best practices in managing these new important sources of analytics and metrics. 

        These new technologies will expand the range of BI capabilities and alter the methods in which they’re obtained,...

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        SAN RAMON, CA, October 31, 2012 – Ventana Research is conducting new benchmark research to explore how organizations perform long-range planning, the challenges they face and their plans to address those challenges.One objective of the research is to identify best practices used in effective long range planning. The research will document how companies currently perform long range planning, their plans to improve and what their needs may be in the future. 

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        SAN RAMON, CA, October 30, 2012 - Ventana Research will be celebrating 10 years of excellence in business and technology research and education at the Business Technology Innovation Summit on November 8, 2012 at the Tech Museum in San Jose, CA. (www.ventanaresearch.com/innovationssummit). The last decade would not be possible without the support of its media and association partners that help in the participation and syndication of research that increase the quality and reach of research.

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        San Ramon, Calif. – October 26, 2012 – Ventana Research has announced the results of the first ever Technology Innovation Awards. The awards are a new addition for 2012 and recognize technology vendors who have introduced innovations in technology to advance business and IT.

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        Topics: Technology Innovation Award
         

        SAN RAMON, October 24, 2012 – Ventana Research has released its latest Benchmark Research, Trends in Integrated Business Planning. Ventana Research undertook this benchmark to build upon their previous research into planning and gain insight into how organizations have advanced business planning across the enterprise.

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        San Ramon, Calif. – October 24, 2012 – Ventana Research has announced the results of the 7th annual 2012 Leadership Awards. The Leadership Awards recognize organizations and supporting technology vendors that have effectively achieved superior results through using people, processes, information and technology while applying best practices within specific business and technology categories. 

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        SanRamon, Calif. – October 23, 2012 - Ventana Research has released its 2012 Value Index for Business Intelligence (BI), the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, business and IT organizations will be able to evaluate business intelligence software vendors’ offerings more rapidly and accurately, allowing buyers to make choices based on a deeper understanding of how these offerings can address their...

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        SAN RAMON, CA, September 17, 2012 – Ventana Research will commence a new benchmark research to educate organizations on the use of spreadsheets. This new research will explore best and worst practices for efficient and timely useof spreadsheets within the industry. The benchmark will further investigate the issues surrounding stand-alone spreadsheets and the risks that come with the misuse of spreadsheets.

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        SAN RAMON, September 13, 2012 – Ventana Research has released its latest Benchmark Research on Next-Generation Workforce Management.Ventana Research undertook this benchmark to gain insight into how organizations are responding to the need for change in workforce management practices across managers and workers.

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        San Ramon, Calif. – September 7, 2012 - Ventana Research has released its 2012 Value Index for Data Integration, the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, IT organizations will be able to evaluate Data Integration software vendors offerings more rapidly and accurately, allowing buyers to make choices based on a deeper understanding of how these offerings can address their specific requirements.

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        SAN RAMON, CA., August 30, 2012 – Ventana Research has released its latest benchmark research on trends in product information management (PIM). The research was conducted to highlight the growing need for consistency of product information across organizations, suppliers to business networks and products they offer. The research examined how businesses and IT are coping with demands to effectively manage through definition, integration and publishing of all product information including...

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        SAN RAMON, CA., August 24, 2012 – Ventana Research will begin its latest benchmark research on trends and maturity in sales forecasting. With this research, the firm sets out to shed light on best practices for effective sales forecasting methods and pitfalls organizations may encounter. The research presents organizations with an opportunity to assess their planning, processes and applications in order to improve efficiency across sales, finance and operations.

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        SAN RAMON, CA, August 10, 2012 – Ventana Research will begin its latest Benchmark Research on Business Technology Innovation. The firm has embarked on this benchmark research to evaluate the main areas of technology advancement and uncover areas for businesses to achieve greater success. The research is designed to identify trends and best practices for business and IT organizations seeking technology improvement resulting in optimal performance. It will identify how innovative technology is...

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