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        Press Releases

        Press Releases and Media Access

        ISG Software Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.

        In addition to access to our benchmark research, webinars, white papers, technology vendors and research notes, the Ventana Research team is also available to the media for:

        • Expert source comment and discussion on the market, trends, and players.
        • Invaluable resource to provide timely third-party education and validation to support feature articles and breaking news coverage.

        If you are a member of the media and need timely assistance, please contact Marketing for immediate assistance.

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        ISG Software Research Press Releases

         

        PLEASANTON, Calif.— March 12, 2009 —Ventana Research today released the findings of its benchmark research on Operational Intelligence and Complex Event Processing (CEP), the first research to benchmark the maturity and direction of the emerging business and IT use of events to guide business decision-making and action. The research is significant because today’s demand-driven global economy runs on timely, relevant information about events and so requires processes and technologies to not...

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        PLEASANTON, Calif.— January 6, 2009 —Ventana Research today released the findings of its benchmark research on IT Performance Management (ITPM), making it the first research company to benchmark the maturity and direction of ITPM. The research is significant because the ability to perform in challenging economic times and market environments is key to survival, and organizational performance is dependent on IT organizations’ ability to understand and optimize their processes – that is, to...

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        PLEASANTON, Calif.— December 19, 2008 — If it’s taking your company more than a week to close its books each month or quarter, you should start looking for ways to speed up the process. There are two main sources of value from a “Fast Clean Close” (one that achieves both speed and accuracy). One is effectiveness: performance data – the “actuals” – gets into the hands of executives and managers sooner, making the information that much more actionable. The other is efficiency. Better design and...

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        PLEASANTON, Calif.— December 16, 2008 — Organizations are now closely examining the methods to fully optimize the value of workforces by using analytics and information for which greater insight to reach business-related goals and objectives can be achieved. But what precisely are these analytics and how do companies know where to develop the competencies and best practices when it comes to the business intelligence required to develop and support them?

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        PLEASANTON, Calif.— December 10, 2008 — “Financial performance management” is commonly defined as the set of strategic and operational processes by which organizations manage finance-related goals and objectives and fulfill their business responsibility. But what precisely are these processes and how do companies know they are using best practices when it comes to the information and technology they use to support them? 

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        Pleasanton, CA —October 3, 2008—Ventana Research today announced the winners of the 2008 Leadership Awards recognizing those organizations that have most successfully used information and technology best practices to advance business and IT management and improve their performance. The Leadership Awards recognize pioneers and leaders, organizations and individuals that exemplify the understanding that successful Performance Management requires both a team effort and effective leadership....

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        PLEASANTON, Calif.— September 17, 2008 —Despite the fact that organizations today depend on the information from business intelligence systems and data warehouses, new research from Ventana Research shows that less than one-fifth of businesses are fully mature in their deployment and use of these key business tools. Moreover, these businesses need reliable information about how their BI and data warehouse systems are performing in order to analyze and tune their performance, but less than...

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        PLEASANTON, Calif.— September 2, 2008 —Businesses today depend on effective decision-making but the majority are not investing wisely in the people, processes and technology required to provide the information they need, according to newly released benchmark research from Ventana Research. The research, “Decision-Making and Performance: Improving Essential Business Analytics and Technologies,” reveals a striking gap: The vast majority of organizations want to focus on their need to optimize...

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        PLEASANTON, Calif.— June 17, 2008 — Most businesses today have not advanced very far in how they manage their customers’ experiences with them, according to newly released benchmark research from Ventana Research. The new research, “Customer Experience Management: Improving the Consistency and Quality of Customer Interactions” confirms that businesses are only beginning to advance towards managing the customer experience across the broad set of customer interactions that occur every day.

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        PLEASANTON, Calif.— May 20, 2008 — Ventana Research’s new benchmark research, “Sales Forecasting and Demand Planning: Requirements for Financial and Operational Performance” confirms that most businesses today are immature in their use of key processes and technology that manage performance. The research found that cutting-edge organizations are just beginning to invest in technology that can help balance the sales forecast and plans to satisfy demand to ensure that organizations can reach...

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        PLEASANTON, Calif.— May 2, 2008 —Ventana Research’s new benchmark research, “Sales Performance Management: Improving the Performance of Sales Organizations to Maximize Strategic Value” validates the emergence of sales performance management as a required software category of capabilities for the oversight, management, operations and members of sales organizations. The research found organizations are making advancements from a people and information dimension but are still challenged in...

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        PLEASANTON, Calif.— April 24, 2008 —Ventana Research’s new benchmark research, “Total Compensation Management: The Cornerstone of Talent and Workforce Performance Management” finds an unfortunate reality of today’s environment for compensation management and new plans are not balanced. The research found organizations are making advancements from a people and process dimension but are still challenged in having integrated information and use of technology is still evolutionary. Ventana...

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        PLEASANTON, Calif.— April 17, 2008 —Ventana Research’s new benchmark research, “Planning and Budgeting: Improving Effectiveness through Best Practices and Technology” confirms the advancement of planning and budgeting over the last four years. The research found organizations are well under control from a people and information perspective, but lag on advancing the processes and technology used to support them. Ventana Research believes planning and budgeting are core to financial performance...

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        PLEASANTON, Calif.— April 10, 2008 —Ventana Research’s new benchmark research, “Location Intelligence: Geographic Context Spurs Innovation” confirms the demand and requirements for location intelligence in business that can help improve operational performance. Ventana Research believes location intelligence (LI) will be one of the key technologies to enable business innovation and will be essential for achieving new levels of growth through improvement to business processes.

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        Companies have made considerable progress in addressing their financial and management needs, but still are a long way from providing the next level of information that can improve performance, according to Ventana Research’s new benchmark research, “Financial Performance for the 21st Century.” For most corporations, the research finds, the key barriers to improving financial performance management often are hidden from people in the finance function. These include information technology...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—December 11, 2007 —Ventana Research’s new benchmark research, “Requirements for 21st Century Spreadsheets: Uses and misuses of a critical business technology” confirms the widespread use of spreadsheets and details the problems they pose. Errors are common, even in a company’s most critical spreadsheets, as is out-of-date information. Unfortunately, people are either unaware of the productivity drain that results from extensive use of spreadsheets in...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—December 10, 2007 —Ventana Research’s new benchmark research, “Operational BI – Assessing Market Trends and Use of Business Intelligence in Operations,” finds that usage of BI in Operations is growing, as are operational business user requirements to access multiple data sources and to have available more up-to-date information.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—October 30, 2007—Ventana Research, the leading research and advisory services firm, announces the release of the Ventana Research Scorecard - 2007 Midyear BI and Performance Management Vendor and Product Scorecard, an assessment of technology capabilities to enable Performance Management.  The scorecard is independent and objective research of vendors and their products based on factual analysis of 349 questions and 47 functional capabilities.

        The scoring rated...

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        SAN MATEO, Calif—(BusinessWire)—October 22, 2007—Ventana Research today announced the winners of the Ventana Research 2007 Performance Management Leadership Awards. The awards recognize organizations that have demonstrated leadership in orchestrating people, process, information and technology – the cornerstones of Performance Management – for optimal business impact. 

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        SAN MATEO, Calif.—(BUSINESS WIRE)—October 11, 2007 — The last year of vendor consolidation in the Business Intelligence (BI) and Performance Management industry involving, among others, Oracle (ORCL), SAP (SAP), Business Objects (BOBJ), Cognos (COGN) and Microsoft (MSFT) has elevated concerns about the safety of existing and new investments, not to mention customer service and satisfaction. These substantial changes in the BI market, greater than organizations have experienced in the last 20...

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        SAN MATEO, Calif—(BusinessWire)—October 2, 2007—Ventana Research today announced the finalists of the Ventana Research 2007 Performance Management Leadership Awards. The awards recognize organizations that have demonstrated leadership in orchestrating people, process, information and technology – the cornerstones of Performance Management – for optimal business impact.  

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        SAN MATEO, Calif.—(BUSINESS WIRE)—July 31, 2007 — Recent quantified research on Product Information Management reveals that product information is rapidly becoming a significant issue for companies, and that companies are looking to improve their product information management to resolve both analytic and operational issues. Ventana Research’s newly released research report, “Product Information Management: Business and Technology Trends,” reveals:

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        SAN MATEO, Calif.—(BUSINESS WIRE)—May 25, 2007 — Ventana Research unveils results of a new research study, Workforce Performance Analytics and BI, and finds that most large organizations have not derived full value from their human capital due to lack of business intelligence (BI) technology and the low priority placed on improving workforce performance management. The study also shows that with rampant use of spreadsheets, emails and custom applications, the gap between the requirement for...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—May 10, 2007 — Ventana Research rolls out new research that indicates big opportunities for cost savings, improved effectiveness and enhanced customer service are within reach for contact centers.  But the study, “Customer Interaction Technologies,” also reveals that unless centers make better use of innovative technologies and implement new customer-focused measures, it will be difficult to understand and improve performance.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—May 7, 2007 — Ventana Research’s new research study, “Supply Chain Business Intelligence – Adoption, Use and Practice” indicates that companies have yet to take advantage of business intelligence for the supply chain. The research also shows that lack of BI technology use is hindering progress for enabling Operational Performance Management.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—May 2, 2007 — In a new research study “Finance and Innovation in Midsize Companies,” Ventana Research reveals that finance managers in midsize companies want their organization to go beyond bean counting to a more strategic role in management.  Use of mainstream information technology (sometimes simply using what they already have) is critical to meet this business need.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—April 30, 2007 —Ventana Research’s new research study, “Business Intelligence and Search – Combining Technologies to Foster Better Business Decisions” indicates that as volumes of disparate content and data expand, users want the powerful punch of BI and search technology to quickly access relevant information for better decision-making. However, the study also shows that the first wave of business intelligence and search deployments will be to knowledge...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—January 16, 2007—Ventana Research, the leading research and advisory services firm, announces the release of the 2007 Ventana Research Scorecard 2007 - Performance Management Vendor and Product Scorecard, an assessment of technology capabilities to enable Performance Management.  The scorecard is independent and objective research of vendors and their products based on factual analysis of 337 questions and 46 functional capabilities.

        The scoring rated Overall...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—December 13, 2006—The emerging Spreadsheet Management software market will skyrocket over the next five years, increasing more than 33-fold to $500 million by 2011, according to Ventana Research’s just completed analysis of this new software category.

        Spreadsheet Management applications are ones that monitor and manage issues of errors, auditability and control that inevitably occur when corporations use stand-alone spreadsheets in collaborative, repetitive,...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—November 28, 2006—Ventana Research has completed landmark research on over 745 companies in Information Management that identifies the maturity, trends and direction of the industry.

        “Our research found that organizations are striving towards more accurate and comprehensive information on which to base their important business decisions. The research shows businesses are ready to transform into information driven organizations in 2007 and beyond through...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—November 27, 2006—The majority of respondents of Ventana Research’s new study on Service-Oriented Architectures (SOA) for Business Intelligence (BI) said their companies plan to implement BI services within the next twelve months. Yet the number one cited action needed to adopt BI services was to acquire general knowledge about SOA. The survey defined a “BI service” as a software component that provides a service such as data connectivity, movement and...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—October 24, 2006— The companies reporting the largest gains in revenue, margin and customer satisfaction are those where top executives sponsor the process, new research on Sales and Operations Planning from Ventana Research reveals.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—October 4, 2006—New research on Master Data Management from Ventana Research reveals significant trends in MDM and the maturity of organizations adopting this process and technology.

        “This is groundbreaking research because it will serve as a guide to assess organization’s MDM position relative to others” said Dr. David Waddington, Ventana Research VP and Research Director for Master Data Management & Information Architecture and former Chief IT Systems...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—September 11, 2006—A just-released research study – Unlocking the Value of IT - from Ventana Research confirms rigorous management of IT operations leads to more effective IT spending and revealed that companies that take this approach also have had the fastest growth in IT budgets over the past three years. Moreover, CIOs in companies with more effective spending practices also had greater influence in setting IT budgets than those that did not. 

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        SAN MATEO, Calif—(BusinessWire)—June 14, 2006—Ventana Research, the leading Performance Management research and advisory services firm, announced the winners of the 2006 Performance Management Leadership Awards.  The awards were announced at Connections 2006 – Ventana Research’s Performance Management conference.

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        SAN MATEO, Calif--(BusinessWire)—June 13, 2006--Today, Ventana Research, the leading Performance Management research and advisory services firm, announced the expansion of its services to users and vendors with the launch of its newest research practice area operational intelligence. This practice is lead by David Stodder, an established industry veteran and expert in business intelligence.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—June 13, 2006—Ventana Research, the leading research and advisory services firm, announces the release of the 2006 Ventana Research Scorecard Performance Management Vendor and Product Scorecard, an assessment of over 15 vendors each covering products that were assessed with 337 questions and 46 functional capabilities.

        The results show that Extensity was ranked as the overall leader as a software vendor with technology capabilities to enable Performance...

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        Connections 2006 will be led by Ventana Research analysts, media editors and business and IT executives from companies including Ameriprise, Deutsche Bank, Maxtor, TiVo and others.  They will offer insights into how to address the many strategic challenges facing senior executives in areas such as compliance, IT governance, master data management, business intelligence, financial profitability, spreadsheet chaos and performance improvement.

        Exclusive announcements will also be made during the...

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        Failure to take advantage of systems’ capabilities costs companies money and blunts strategic effectiveness two or three, but that’s exactly what most of them are doing with their ERP systems without even realizing it,” observed Robert Kugel, who directs Ventana Research’s Financial Performance Management practice.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—May 4, 2006—A new research report from Ventana Research reveals that market adoption of open source BI is higher than previously thought and current deployments have been successful. In addition, the vast majority of organizations reported value from pre-built report templates for and metadata integration with Oracle, PeopleSoft and Siebel applications.

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        The research study, “Performance Scorecards and Dashboards: A Performance Alignment Research Study,” was released April 5, 2006 by Ventana Research, the leading provider of Performance Management research and advisory services. The company will disclose the key findings of the research study at a live interactive webinar on Thursday, April 27, 2006 at 9am PDT. Sign up for the webinar.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—March 30, 2006—Ventana Research, the leading provider of Performance Management research and advisory services, will unveil the results of the Evaluating Maturity in Contact Centers research study at a live, interactive webinar on Wednesday, April 12, 2006 at 9am Pacific. Sign up for the webinar.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—December 12, 2005—Ventana Research, the leading provider of Performance Management research and advisory services, will unveil the results of the Operational Business Intelligence Applications research study at a live, interactive webinar on Tuesday, December 13th, 2005 at 9am Pacific. To sign up for the webinar, visit www.ventanaresearch.com/obiawebinar.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—December 5, 2005—Ventana Research, the leading Performance Management research and advisory services firm, announces the mid-year release of the Ventana Research 2005 Performance Management Vendor and Product Scorecard, an assessment of over 30 vendors and 70 products. 

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        SAN MATEO, Calif--(BusinessWire)--October 25, 2005--Today, Ventana Research, the leading Performance Management research and advisory services firm, announced the expansion of its services to users and vendors with the launch of its newest research practice area Supply Chain Performance Management.  This practice is lead by Colin Snow, an established industry veteran and expert in supply chain and information technology.

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        SAN MATEO, Calif.--(BUSINESS WIRE)—October 24, 2005—A recent research study by Ventana Research, the leading Performance Management research and advisory services firm, finds use of business intelligence (BI) systems to analyze data is expected to grow relative to the use of Microsoft® Office in the next 12 months. The research surveyed over 1100 organizations and was conducted through partnership with CMP United Business Media; Intelligent Enterprise; Source Media; DM Review;...

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        SAN MATEO, CA–September, 12, 2005–Ventana Research, the leading research and advisory services firm specializing in Performance Management – the methodology and process that align business and technology to improve performance – announces adoption and growth in its Contact Center Performance Management (CCPM) research practice. Lead by industry expert and global research director Richard Snow, the CCPM research practice focuses on the effectiveness of contact center activities, initiatives,...

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        SAN MATEO, Calif.—(BUSINESS WIRE)—April 28, 2005—Ventana Research, the leading Performance Management research and advisory services firm, announces the release of its 2005 Performance Management Vendor and Product Scorecard, an assessment of over 30 vendors and 70 products.  The purpose of this research is to accelerate knowledge and understanding of vendors and their associated products to help organizations assess existing Performance Management investments or evaluate new ones.

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        SAN MATEO, Calif.—(BUSINESS WIRE)—April 21, 2005—Ventana Research, the leading provider of Performance Management research and advisory services, will unveil the results of the Financial Reporting and Consolidation research study at a webinar on May 4, 2005 at 9am Pacific. 

        The study results highlighted areas where finance organizations can make measurable improvements to their effectiveness such as achieving a faster, cleaner accounting close, providing managers with a substantially broader...

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