SAN MATEO, Calif.—(BUSINESS WIRE)—May 25, 2007 — Ventana Research unveils results of a new research study, Workforce Performance Analytics and BI, and finds that most large organizations have not derived full value from their human capital due to lack of business intelligence (BI) technology and the low priority placed on improving workforce performance management. The study also shows that with rampant use of spreadsheets, emails and custom applications, the gap between the requirement for workforce metrics and the capability to deliver them is only widening.
“Managing the effectiveness of an organization’s workforce to full value is one of the most critical performance management objectives for this decade,” said Mark Smith, CEO & EVP of Research at Ventana Research. “However, this research shows that over two thirds of organizations lack information technology to measure and improve workforce performance, and surprisingly, many are not making it a priority.”
Ventana Research will expand on the study at a webinar on Thursday, May 31, 2007 from 9:00am-10:00am Pacific.
Sign up at www.ventanaresearch.com/webinars.
Among the key findings, Ventana Research reveals:
HR Needs Tools and Skills
HR organizations are not satisfied with their workforce metrics, and only half of HR organizations have sufficient skills. Over half admit lack of BI is the largest barrier.
ERP and HRMS Fall Short
Of respondents with HRMS with their ERP suites, half lack accessibility and capability to generate workforce metrics.
Silos of Spreadsheets and Email Stunt Organizations
More than half of organizations do not have access to workforce metrics for which they are responsible and 28 percent lack any access to important workforce metrics. Those organizations most often use reports (74%), spreadsheets (69%) and e-mail (49%) and many will custom build.
Workforce Metrics Becoming More Sophisticated
Metrics in widest use are compensation (chosen by 62% of respondents), budgeting (56%) and goals and objectives (52%). New implementations in 2007/2008 will be goals and objectives (77%), learning and training (71%), compensation (69%) and competency (66%).
The research, sponsored by technology provider Cognos, is based on an analysis of 298 validated respondents from companies focused on workforce performance. The research has generated a new industry maturity benchmark that provides insight to the state of workforce analytics and BI across industries and organization sizes. The survey was conducted across the clients and research panel of Ventana Research and with media and association partners Business Finance, Knowledge Infusion and Technology Evaluation Centers.
About Ventana Research
Ventana Research is the leading research and advisory services firm focused on the intersection of people, processes, information and technology to enable breakthrough performance. By providing expert insight and detailed guidance, Ventana Research helps clients operate their companies more efficiently and effectively. To learn how Ventana Research Performance Management workshops, assessments and advisory services can impact your bottom line, visit www.ventanaresearch.com.
Media Contact: Marisela Reynoso
(925) 242-2579 marketing@ventanaresearch.com
© 2007 Ventana Research, Inc.
