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One half of all enterprises will use integrated intelligent automation technologies to optimize digital efficiencies by 2026, say analysts with Information Services Group (ISG) (Nasdaq: III ), a leading global technology research and advisory firm.
Many enterprises are bypassing traditional call handling in favor of sophisticated contact center applications that meet customers in the environment of their choice, according to a new series of research reports from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
Many enterprises are turning to data intelligence solutions as the answer to data democratization, enabling the delivery of self-service access to data with guided discovery and natural language search, according to a new research report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
Enterprises are turning to the cloud to access the resources they need to execute their AI strategies, according to a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has announced the winners of the 2024 Digital Innovation Awards, which showcase trailblazing software providers that contribute advancements in technology, drive change and increase value for enterprises worldwide.
By 2028, companies will replace many customer experience (CX) point solutions with broad, cross-functional suites to manage CX at the enterprise level, new research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds.
Ventana Research, now part of ISG, announced today the 30 finalists of the 17th Annual Digital Innovation Awards. These awards identify the top technologies and products that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. This year’s finalists represent a significant wave of technological advancements in the use of AI (artificial intelligence) and...
Generative AI is reshaping the cloud computing market and is expected to lead to more AI workload-specific cloud platforms in the future, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.
Responding to growing demand for technology-driven learning solutions, software providers are investing in new capabilities like artificial intelligence (AI)-supported learning coaches, adaptive recommendation engines and embedded social collaboration tools, according to a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
Subscription pricing must go beyond traditional flat-fee models to include consumption-based pricing supported by technology for subscription-based businesses to continue growing, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.
The advent of generative AI (GenAI) has dramatically increased awareness and investment in artificial intelligence technologies, with enterprises saying that half of their AI budgets are now devoted to GenAI, according to a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
Demand for advanced data platforms is likely to grow significantly over the next three years as more organizations adopt intelligent applications driven by GenAI and other forms of artificial intelligence, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds.
Companies looking to enhance employee experience (EX) and maximize the performance of increasingly agile workforces are driving advances in workforce management software, according to a new study from Ventana Research, the software research business of Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
Ventana Research, now part of ISG, is excited to announce nominations are open for its 17th Annual Digital Innovation Awards. These Awards identify providers and technologies that have the most compelling impact in their respective markets and recognize those that innovate to help enterprises on their path to excellence in digital modernization and transformation of business and IT.
Ventana Research, now part of ISG, the leading technology research and advisory services firm is advancing its market efforts and commitment to the growth of ISG with its subject matter experts. In this regard, Ventana Research announces the hiring of Matthew Brown as Director of Research of Human Capital Management (HCM). Matthew joins the analyst team and will be reporting to Robert Kugel, CFA, Executive Director of Business Research.
Ventana Research, now part of ISG, today unveiled an insightful market agenda for 2024 that allows enterprises to gain insights from trends and best practices for a competitive edge using knowledge to navigate the technology industry. It highlights the expertise and research-based services at Ventana Research and provides a roadmap using a time-tested methodology and experience gained from operating in the market research industry for over two decades.
Ventana Research, now part of ISG, a leading global technology research and advisory firm, announces the launch of its on-demand Digital Summit designed to generate motivational ideas and insights on the future of the technology industry and introduce market trends for 2024 and how they will shape the industry to 2025 and beyond. The Digital Summit addresses the topic of AI across business and IT, and where generative AI will advance the experiences in the digital workplace and engagement with...
Ventana Research released its 2023 Buyers Guide for Payroll Management, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 8 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Payroll Management evaluates products that address key elements of payroll management as we define it.
Today Ventana Research released its 2023 Buyers Guide for Global Payroll, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 13 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Global Payroll evaluates products that address key elements of global payroll as we define it.
This news was originally announced in ISG’s third-quarter 2023 results release today.
Today Ventana Research released its 2023 Buyers Guide for Domestic Payroll, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 11 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Domestic Payroll evaluates products that address key elements of domestic payroll as we define it.
Ventana Research today announced the winners of the 16th Annual Digital Leadership Awards. The prestigious Awards recognize individuals and companies that have embraced the use of technology to help them lead their businesses and optimize readiness across their people, processes, information, and technology to grow their impact and industry potential.
Today Ventana Research released its 2023 Buyers Guide for Business Planning, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 13 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Business Planning evaluates products that address key elements of business planning as we define it.
Today Ventana Research released its 2023 Buyers Guide for Data Observability, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 7 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Observability evaluates products that address key elements of data observability as we define them.
Today Ventana Research released its 2023 Buyers Guide for Data Orchestration, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 19 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Orchestration assesses how well vendors’ offerings will address organizations’ requirements for data...
Today Ventana Research released its 2023 Buyers Guide for Data Pipelines, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 18 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Pipelines assesses how well vendors’ offerings will address organizations' requirements for data pipeline...
Today Ventana Research announced the finalists of its 16th annual Digital Leadership Awards. These Awards spotlight the individuals and organizations that have utilized and championed modernization and transformation across their people, processes, information, and technology to grow their business and industry market potential.
Today Ventana Research released its 2023 Buyers Guide for Mobile Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide focuses on the challenge of delivering analytics and business intelligence (BI) on a variety of mobile devices...
Today Ventana Research released its 2023 Buyers Guide for Collaborative Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of collaborative analytics.
Today Ventana Research released its 2023 Buyers Guide for Augmented Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of augmented analytics.
Today Ventana Research released its 2023 Buyers Guide for Analytics and Data, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates how well vendors' offerings will address organizations' requirements for analytics and data software.
Today Ventana Research released its 2023 Buyers Guide for Contact Centers, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 21 vendors’ products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates vendors that offer products that address key elements of contact centers and...
Today Ventana Research released its 2023 Buyers Guide for Contact Center Suites, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors' products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates how well vendors’ offerings will address organizations' requirements for...
Ventana Research today released its 2023 Buyers Guide on Revenue Performance Management (RPM), a quantified, research-based index evaluating technology providers and products. This Buyers Guide assesses seven vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluated the sophistication of technology vendors and products for use in...
Ventana Research, a market research and advisory services firm, continues to grow its impact on clients by advancing digital innovation and modernization in organizations worldwide. Ventana Research’s focus on business and technology across over a dozen vertical industries has been meeting the growing demand for in-depth experience and expertise in technology for over two decades. With that outcome in mind, Ventana Research announces the expansion of its analyst team with the addition of Jeff...
Ventana Research announced today the 30 finalists of the 16th Annual Digital Innovation Awards. These awards identify the top technologies and products that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. This year’s finalists represent a significant wave of technological advancements in the use of AI (artificial intelligence) and ML (machine...
Ventana Research today announced the winners of the 15th Annual Digital Leadership Awards. The prestigious Awards recognize individuals and companies that have embraced the use of technology to help them lead their businesses and optimize readiness across their people, processes, information, and technology to grow their impact and industry potential.
Ventana Research today announced the finalists of its 15th Annual Digital Leadership Awards. These Awards spotlight the individuals and organizations that have utilized and championed modernization and transformation across their people, processes, information, and technology to grow their business and industry market potential.
Ventana Research announces the winners of the 15th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.
Ventana Research today released its 2022 Value Index on Workforce Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 13 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index is designed to ensure that it provides objective research and guidance to organizations looking to...
Ventana Research today released its 2022 Value Index on Agent Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index is designed to ensure that it provides objective research and guidance to organizations looking to...
Ventana Research announces the winners of the 13th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.
Ventana Research announced today the 27 finalists of the 13th Annual Digital Innovation Awards. These awards identify the top technologies that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. Out of all the nominations, these finalists are exemplar providers who push technology to go further.
