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        Press Releases

        Press Releases and Media Access

        ISG Software Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.

        In addition to access to our benchmark research, webinars, white papers, technology vendors and research notes, the Ventana Research team is also available to the media for:

        • Expert source comment and discussion on the market, trends, and players.
        • Invaluable resource to provide timely third-party education and validation to support feature articles and breaking news coverage.

        If you are a member of the media and need timely assistance, please contact Marketing for immediate assistance.

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        ISG Software Research Press Releases

        Today Ventana Research released its 2023 Buyers Guide for Data Observability, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 7 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Observability evaluates products that address key elements of data observability as we define them.

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        Topics: Data, IT, Technology Vendors, Value Index, Business, Buyers Guide, Data Pipelines, Data Observability, Data Processing

        Today Ventana Research released its 2023 Buyers Guide for Data Orchestration, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 19 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Orchestration assesses how well vendors’ offerings will address organizations’ requirements for data...

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        Topics: business intelligence, Data, IT, Technology Vendors, Value Index, Business, Buyers Guide, BI, Data Observability

        Today Ventana Research released its 2023 Buyers Guide for Data Pipelines, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 18 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Pipelines assesses how well vendors’ offerings will address organizations' requirements for data pipeline...

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        Topics: business intelligence, Data, IT, Technology Vendors, Value Index, Business, Buyers Guide, BI, Data Pipelines

        Today Ventana Research released its 2023 Buyers Guide for DataOps, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 18 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide focuses on the delivery of agile business intelligence (BI) and data science through the automation and orchestration of data...

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        Topics: Business Intelligence, Data, IT, Technology, Technology Vendors, Value Index, dataops, data operations, Buyers Guide, BI
        Today Ventana Research released its 2023 Buyers Guide for Embedded Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of embedded analytics.
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        Topics: embedded analytics, Analytics, Data, IT, Technology Vendors, Value Index, Business, Buyers Guide

        Today Ventana Research released its 2023 Buyers Guide for Augmented Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of augmented analytics.

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        Topics: Analytics, Business Intelligence, IT, Technology, Technology Vendors, Value Index, Business, Buyers Guide, AI and Machine Learning, Augmented Analytics

        Today Ventana Research released its 2023 Buyers Guide for Analytics and Data, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates how well vendors' offerings will address organizations' requirements for analytics and data software.

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        Topics: Big Data, Analytics, Business Intelligence, IT, Technology Vendors, Value Index, Business, Analytics & Data, Buyers Guide

        Today Ventana Research released its 2023 Buyers Guide for Contact Centers, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 21 vendors’ products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates vendors that offer products that address key elements of contact centers and...

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        Topics: Contact Center, Technology Vendors, Value Index, Business, agent management, Buyers Guide, Work Engagement Management

        Today Ventana Research released its 2023 Buyers Guide for Agent Management, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 12 vendors’ products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in agent management within contact...

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        Topics: Customer Experience, Contact Center, Technology Vendors, Value Index, agent engagement, agent management, product experience, Buyers Guide, Workforce Engagement Management, WEM, Contact Center Suites

        Today Ventana Research released its 2023 Buyers Guide for Contact Center Suites, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors' products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates how well vendors’ offerings will address organizations' requirements for...

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        Topics: Customer Experience, Contact Center, IT, Technology Vendors, Value Index, Business, agent management, product experience, Buyers Guide

        Ventana Research today released its 2023 Buyers Guide on Revenue Performance Management (RPM), a quantified, research-based index evaluating technology providers and products. This Buyers Guide assesses seven vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluated the sophistication of technology vendors and products for use in...

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        Topics: Revenue Performance, Technology, Technology Vendors, Value Index, Business, SPM, Revenue Management, Office of Revenue, Revenue Performance Management, RPM, Buyers Guide

        Ventana Research today released its 2023 Total Compensation Management Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 14 vendors’ products using the Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The purpose of conducting this research was to evaluate the maturity of software vendors and products and...

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        Topics: Human Capital Management, TCM, Technology Vendors, Value Index, Total Compensation Management

        Ventana Research today released its 2023 Learning Management Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 14 vendor products using the Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. This research aimed to evaluate the maturity of software vendors and products and their value for enterprise use in...

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        Topics: HCM, Human Capital Management, Learning Management System, Learning Management, Technology Vendors, Value Index

        Ventana Research today released its 2023 Product Experience Management (PXM) Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 16 vendor products using the Ventana Research methodology and blueprint, evaluating software in seven key categories weighted to reflect buyers' needs based on our expertise and research. We conducted this research to assess the effectiveness of software vendors and products and their value for...

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        Topics: Marketing, Technology, Technology Vendors, Value Index, Vendor(s), product experience management, PXM

        Ventana Research today launched its newest market research initiative into Subscription Management. The goal of the benchmark research is to understand how subscription management is being adopted among more traditional organizations as well as being the mainstay of digital businesses. It will examine all types of business model interactions — from the one-off sale and annual renewal to periodic additions and removals — as managing can rapidly become complex if usage and bundled products and...

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        Topics: Sales, Technology Vendors, Value Index, Subscription Management, Subscriber Experience, Benchmark Research, Office of Revenue, VoS, Voice of the Subscriber

        Ventana Research today released its 2022 Value Index on Revenue Performance Management (RPM), a quantified, research-based index evaluating technology providers and products. This Value Index assesses 12 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the readiness of software vendors and products and their value for...

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        Topics: Sales, Technology, Value Index, Revenue Performance Management, RPM

        Ventana Research today released its 2022 Value Index on Workforce Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 13 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index is designed to ensure that it provides objective research and guidance to organizations looking to...

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        Topics: HCM, Human Capital Management, Employee Engagement, WFM, Value Index, Workforce Management, Business, employee experience, software evaluation

        Ventana Research today released its 2022 Value Index on Agent Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index is designed to ensure that it provides objective research and guidance to organizations looking to...

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        Topics: Customer Experience, Customer & Contact Center, Workforce Performance, Call Center, Contact Center, Technology Vendors, Value Index, Workforce Management, Business, agent engagement, Workforce Optimization, agent management

        Ventana Research today released its 2022 Value Index on Business Planning, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 14 vendors’ products using our methodology and blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining product...

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        Topics: Planning, FP&A, Office of Finance, Budgeting, budgeting and planning, Business Technology, Information Technology, Business Planning, Technology Vendors, Value Index, budgeting software, planning software

        Ventana Research today released its 2021 Value Index on Product Information Management (PIM), a quantified, research-based index evaluating technology providers and products. This Value Index assesses 16 vendors’ products using our PIM blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect organizational and buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than...

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        Topics: PIM, Product Information Management, Technology, Technology Vendors, Value Index, Software

        Ventana Research today released its 2021 Value Index on Collaborative Analytics and Data, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Analytics and Data blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just...

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        Topics: Analytics, Data, Value Index, Collaborative Analytics, Collaborative Analytics and Data

        Ventana Research today released its 2021 Value Index on Embedded Analytics and Data, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Analytics and Data blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining...

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        Topics: embedded analytics, Analytics, Data, Value Index

        Ventana Research today released its 2021 Value Index on Mobile Analytics and Data, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Analytics and Data blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining...

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        Topics: Mobile, Analytics, Data, Technology Vendors, Value Index, Vendor(s), Mobile Analytics, Mobile Analytics and Data

        Ventana Research today released its 2020 Value Index on Total Compensation Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses seven vendors’ products using our TCM blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining product...

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        Topics: HCM, Value Index, Payroll Management, Payroll Optimization, Total Compensation Management, total rewards management

        Ventana Research today released its 2020 Value Index on Payroll Software, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our payroll software blueprint, which reflects what every RFI/RFP should include in an evaluation. The Payroll Software blueprint includes all aspects of the gross-to-net calculation process, compliance support, as well as tax withholding,...

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        Topics: HCM, Value Index, Payroll Management, Payroll Optimization, Continuous Payroll, total rewards management

        Ventana Research today released its 2019 Value Index on Sales Performance Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our sales performance management blueprint, which reflects what every RFI/RFP should include in an evaluation. This Value Index assesses how well the vendor supports the overall needs of sales performance management, examining the...

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        Topics: Sales, Sales Effectiveness, Sales Operations, Sales Performance Management, Sales Planning, Value Index, SPM

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