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Ventana Research, now part of ISG, announced today the 30 finalists of the 17th Annual Digital Innovation Awards. These awards identify the top technologies and products that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. This year’s finalists represent a significant wave of technological advancements in the use of AI (artificial intelligence) and ML (machine learning) infused across tools and applications demonstrating substantive advancements that, from our analysis, have the most significant impact on the technology industry. 

The Digital Innovation Awards cover 10 categories aligned to our expertise areas: Analytics & Data, Artificial Intelligence, Customer Experience, Digital Business, Digital Technology, Human Capital Management, Marketing, Office of Finance, Office of Revenue, and Operations & Supply Chain, along with an Overall Award. Nominations were open to organizations across business and IT, technology vendors, and consulting firms. Award finalists were judged by the subject matter expert analyst team at Ventana Research, which scored the submissions on the digital innovation that most successfully maximizes the value and impact to an organization’s assets – its people, processes, information, and technology. The winners in each category, along with the overall winner, will be announced forthcoming. 

"The modernization of organizations requires digital innovation and technology that supports business revitalization, and we are now in our 17th year identifying and recognizing technology providers for their dedication to excellence," said Mark Smith, Partner of Software Research at ISG. "Congratulations to the finalists of our 17th annual Ventana Research Digital Innovation Awards, and for their commitment to advancing the technology industry." 

The finalists of the 17th Annual Ventana Research Digital Innovation Awards are: 

Analytics & Data - This award is for the software provider that best exemplifies innovation in any use or application of analytics or data across business and/or IT.

• Boomi for Boomi AI Agents
• Oracle for Oracle Analytics
• Salesforce for Tableau Pulse

Artificial Intelligence - This award is for the software provider that best exemplifies innovation in any use or application of AI across business and/or IT.

• IBM for IBM watsonx.governance
• Market Logic Software for DeepSights
• Openstream.ai for Eva™ (Enterprise Virtual Assistant)

Customer Experience - This award is for the software provider that best exemplifies innovation in applications and technologies that support the engagement with customers for any purpose.

• Amdocs for Customer Engagement Platform
• eGain Corporation for eGain AssistGPT
• Verint for Verint Da Vinci AI-Powered Bots and TimeFlex bot

Digital Business - This award is for the software provider that best exemplifies innovation in applications and technologies that support the digital business needs in the following areas: Digital Applications, Digital Communications, Digital Intelligence, Digital Operations, Experience Management, Generative AI, Performance Management, Sustainability & ESG, and Work Management.

• New Relic for New Relic AI
• UserTesting for User Testing AI
• Salsify for Salsify Grocery Accelerator

Digital Technology - This award is for the software provider that best exemplifies innovation in the technologies that support any or all of the following areas: Business Continuity, Cloud Computing, DevOps and Platforms, Digital Security, Intelligent Automation, IoT and Edge Computing, ITOps, IT Service Management, Observability.

• Dynatrace for The Dynatrace Platform and Davis AI
• Oracle for Oracle Cloud Infrastructure (OCI)
• Storj for Storj

Human Capital Management - This award is for the software provider that best exemplifies innovation in the applications and technologies that support human capital management.

• Oracle for Oracle Grow
• Salary.com for SalaryIQ
• Udemy for Udemy Business

Marketing - This award is for the software provider that best exemplifies innovation in the applications and technologies that support marketing.

• HubSpot for HubSpot AI
• IKASI for IKASI AI
• Salesforce for Salesforce Marketing AI

Office of Finance - This award is for the software provider that best exemplifies innovation in the applications and technologies that support the Office of Finance.

• FloQast for FloQast Compliance Management
• Prophix for Prophix One
• Vena Solutions for Vena Copilot for FP&A

Office of Revenue - This award is for the software provider that best exemplifies innovation in the application or technologies that support the Office of Revenue.

• Ayara for Ayara
• BillingPlatform for BillingPlatform
• SOFTRAX for SOFTRAX Revenue Management System (RMS)

Operations and Supply Chain - This award is for the software provider that best exemplifies innovation in the technologies that support the operations or service/supply chain.

• CareAR a Xerox Company for CareAR
• ConverSight for ConverSight Platform
• IFS for IFS Cloud and IFS.ai

Ventana Research highlights and acknowledges the importance of these innovations through its annual Digital Innovation Awards. To learn more about the Ventana Research Digital Innovation Awards, please click here.

About ISG Software Research

ISG Software Research provides authoritative market research and coverage on the business and IT aspects of the software industry. We distribute research and insights daily through our community, and we provide a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Our premier service, ISG Software Research On-Demand, provides structured education and advisory support with subject-matter expertise and experience in the software industry. ISG Research Buyers Guides support the RFI/RFP process and help enterprises assess, evaluate and select software providers through tailored Assessment Services and our Value Index methodology. Visit www.ventanaresearch.com to sign up for free community membership with access to our research and insights.

About ISG Research

ISG Research™ provides subscription research, advisory consulting and executive event services focused on market trends and disruptive technologies driving change in business computing. ISG Research™ delivers guidance that helps businesses accelerate growth and create more value. For more information about ISG Research™ subscriptions, please email contact@isg-one.com.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI and automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006 and based in Stamford, Conn., ISG employs 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit isg-one.com.