Ventana Research today released its 2019 Value Index on Sales Performance Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our sales performance management blueprint, which reflects what every RFI/RFP should include in an evaluation. This Value Index assesses how well the vendor supports the overall needs of sales performance management, examining the specific applications (more than two dozen) that help manage sales performance across all levels and types of professionals in the sales organization. It also assesses the support for mobile devices and for collaboration across roles and sales processes.
The Value Index for Sales Performance Management is based on a comprehensive examination of 13 vendors' products in seven evaluation categories, five that evaluate the products' ability to support the breadth and depth of business needs around WFM and two that address vendor validation and total cost of ownership/return on investment.
The Value Index is not just a listing of vendors or a selection of “cool” products; rather than evaluating a vendor primarily on its vision or market execution, the Value Index provides specific numerical ratings, both overall and for each of the seven components of the Value Index, for technology buyers to consider. Organizations can also use the Value Index as a guide to assess existing technology providers and determine if their provider best meets their needs today and in the future.
“Sales organizations typically are complex entities, often with cultures and histories that can inadvertently sabotage their performance. And many in leadership believe a sales organization can adapt and change its behavior without seeking out and using best practices,” said Mark Smith, CEO and Chief Research Officer at Ventana Research. “But ensuring that the sales organization contributes as fully as possible to the success of the organization — to revenue, growth, profitability and the overall customer experience — requires not only dedication but effective strategy and planning.”
The Sales Performance Management Value Index is neither sponsored nor influenced by technology vendors and is conducted solely in pursuit of Ventana Research's mission to provide value to business and IT through advisory services, benchmark assessments and workshops. Ventana Research's goal is to help guide organizations to optimal efficiency in their use of technology investments for business and IT. To learn more and read the market report of the 2019 Value Index for Sales Performance Management, please visit www.ventanaresearch.com/value_index/sales/sales_performance_management/market_report/2019/
About Ventana Research
Ventana Research is the most authoritative and respected benchmark business technology research and advisory services firm. We provide insight and expert guidance on mainstream and disruptive technologies through a unique set of research-based offerings including benchmark research and technology evaluation assessments, education workshops and our research and advisory services, Ventana On-Demand. Our unparalleled understanding of the role of technology in optimizing business processes and performance and our best practices guidance are rooted in our rigorous research-based benchmarking of people, processes, information and technology across business and IT functions in every industry. This benchmark research plus our market coverage and in-depth knowledge of hundreds of technology providers means we can deliver education and expertise to our clients to increase the value they derive from technology investments while reducing time, cost and risk.
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