Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
Services for Technology Vendors
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
The need for retail organizations to modernize their digital computing environment requires business and technology investments that can innovate and streamline business processes. To ensure your digital effectiveness requires customer experiences that are engaging and convert to greatest potential. Modernizing digital business and technology environment that impact commerce and product experiences is essential for its supply chain and resulting revenue. How a retail organization unifies its processes across customer journey with its applications and for its workforce in human capital management is one part of the essential path forward to achieve its objectives.
ISG Software Research offers expertise and research-based guidance to help retailers through our business and technology advisory to use our subject-matter expertise and meet the business resilience required to reach optimal outcomes. Going beyond traditional digital transformation consulting approaches requires the experience of how to gain a return on the organization’s resources and digital technology investments. ISG Software Research can help.
Partner
Head of Software Research
Today's retail organizations must deliver a rich, relevant and frictionless employee experience in order to achieve optimal workforce performance and to ensure operational effectiveness.
Tight deadlines, detailed calculations and the need for absolute accuracy make tax provision a challenge in retail.
The digital age of data has dramatically transformed organizations by providing the insights that are necessary to confidently make decisions and take action.
Mobile devices and their supporting technologies are changing how retail works, in some cases so rapidly that retailers are in danger of being left in the dust.
The opportunity exists for retail organizations to improve the digital commerce experience they offer their customers.
Ventana Research suggests retail organizations adopt HCM systems and applications with customer service interactions to enrich and optimize processes.
Balancing the needs from the supply chain with the consideration to sustainability and ESG is essential to retail organizations.
The software industry’s evolution toward cloud computing and software as a service (SaaS) has changed how and where retail organizations operate.
The employee experience is comprised of the interactions that employees have with their organization over the duration of their employment.
Today we are in “the age of the customer” and terms such as “customer journeys” and “customer experience” are used in many contexts.
ISG Software Research provides a subject matter expertise-based Market Agenda built from our industry experience and market research methodology to provide business and technology insights for your vertical industry. This foundation provides actionable information and guidance to help you identify opportunities for continuous improvement. Unlike other industry analyst firms that do not have an agenda and are easily biased by their clients, we take pride in our passion for excellence and independence to reliably guide your strategy and plans.
Want to see our plans for business and technology this year?
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