Every organization strives to make their customer experiences work better, but this can be challenging when the tools for the job are siloed applications that are scattered across different departments. If you want to create experiences that bring customers back and turn them into advocates for your brand, it’s important to choose software tools that work together, seamlessly.
Getting everyone who impacts the customer experience within an organization onto the same page can be difficult under normal circumstances—let alone during times of change or upheaval that scramble all our assumptions about customer expectations. Watch and listen to Keith Dawson to learn more!
