Challenges with Realizing the Promise of AI/ML
Artificial intelligence and machine learning (AI/ML) are extremely valuable to organizations. Our research shows that AI/ML help organizations gain a competitive advantage and improve customer experiences, and have a direct impact on the bottom line, increasing sales and lowering costs. AI/ML are used across industries and throughout many departments in organizations. Consequently, the use of AI/ML has continued to expand.
But deploying AI/ML effectively can be hard for organizations. The top challenge in applying ML reported by participants in our research is accessing and preparing data. Many also report a lack of skilled resources, as well as facing challenges deploying models to production. Without deploying models, organizations cannot realize the value of their investment in model development.