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            Services for Organizations

            Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection

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              Services for Investment Firms

              We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

              Consulting & Strategy Sessions

              Ventana On Demand

                Services for Technology Vendors

                We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

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                  Research

                  About our Research and Insights

                  ISG Software Research provides expert guidance to help organizations manage and optimize performance – to become not only more efficient but more effective. Our unparalleled insights and best practices guidance are based on our rigorous research-based benchmarking of people, processes, information and technology across business and IT functions worldwide. 

                  ISG Software Research stands out in its laser-sharp focus and its passion and determination to help organizations reach their full potential. Our dedication to high quality education and research through our methodology generating broad scope of quality types of research notes we call perspectives and a portfolio of educational content and insights. Our focus is to help organizations in expertise and focus areas use business technology effectively to manage operations and performance in the resilient manner and enable the readiness of the workforce.

                   

                  Research and Insights by Expertise

                  Analytics and Data

                  As information and technology converge, the speed and scale of analytics has changed drastically. It’s moved beyond business intelligence and dashboards of the past. With our guidance, learn how to embrace analytics anywhere in the organization.

                  Artificial Intelligence

                  Organizations are gathering, storing, analyzing and using data in larger numbers than ever before, and this torrent of data can be hard to manage efficiently. Our research and guidance on big data will help you select and use big data technology effectively.

                  Customer Experience

                  The mantra to optimize activities for the best possible outcome has been the purpose of CRM. Technology provides an opportunity for customers to express levels of satisfaction everywhere. We give guidance on ways to improve the customer experience.

                  Digital Business

                  Organizations must have the agility and readiness to support continuous operations through an effective strategy and plan using processes and workflow with technology to guide business and have the confidence and trust to support operational priorities and desired results.​

                  Digital Technology

                  Companies are challenged to maximize value creation from their business assets. Doing so requires the use of innovative technology across business. Our guidance on digital technology provides advice on how to embrace technology effectively to drive results.

                  Human Capital Management

                  Human resource professionals must attract, hire and retain talent. But complying with regulations in payroll and benefits is challenging. Our guidance on human capital management will help you select the best applications to engage workers with great results.

                  Marketing

                  In the information age, organizations need to leverage technology to understand, engage, and retain customers. Our research into marketing applications explores best practices enabling marketers to reach their audience effectively and maximize their outcomes.

                  Office of Finance

                  Finance organizations must adapt to the challenges of the business which technology is making practical. We offer guidance to the office of finance to streamline processes, drive faster decision making and enhance financial efficiency for maximum performance and profitability.university

                  Office of Revenue

                  The business focus of achieving quotas has shifted to a focus on optimizing sales operations and performance. We provide guidance for sales on using applications to help increase the revenue potential through highly effective sales processes and technology.

                  Operations & Supply Chain

                  The effective use of applications will maximize the value of your products and services and will enable you to make better decisions. We offer guidance to those in operations and supply chain to improve efficiency, drive faster decision-making at lower costs, and reduce risks.

                  Research by Type

                  Analyst Perspectives

                   

                   

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                  Market Perspectives

                   

                   

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                  Industry Perspectives

                   

                   

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                  Buyers Guides

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                  Market Coverage

                   

                   

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                  Supporting Our Research

                  Our research is dependent on market participation. In order to have the most accurate and reflective data, we are constantly expanding our network of research participants. And you can help. From research sponsorships and promotion, to Buyers Guide participation and facts & chart usage, there are many ways to contribute and improve our research. Fill out the form below and discover how you can help ensure our data reflects the true nature of the market.

                  Ready to start?

                  We provide insights across all parts of business and IT, from Finance and Sales, to Customer, Marketing and Human Resources. Let us know what your organization is struggling with, and a member of our client success team will reach out to see how we can help.